The Transmission Shop is highly regarded for its expertise, honesty, and excellent customer service. Customers frequently praise the knowledgeable staff, including office administrators and mechanics, who are friendly, professional, and willing to help with all transmission needs. Many reviews highlight the shop’s ability to diagnose and repair various transmission problems, often going beyond expectations to ensure customer satisfaction. For example, they successfully replaced and rebuilt transmissions in different vehicle models, including a Chevrolet Suburban and a Jeep Liberty, with noticeable improvements such as smoother shifts and better performance. The shop also handles complex situations, like assisting with transmission programs and working with warranties, making the process easier for customers. Customers appreciate their transparency with pricing and the quick turnaround times, often returning their vehicles sooner than expected. The shop is known for being honest and family-run, with many reviews mentioning how they fixed issues that other local shops, dealerships, or shops in nearby Connecticut could not. They also stand out for their follow-up care, quickly addressing any post-repair problems, such as gaskets or continued vehicle issues. Overall, The Transmission Shop provides reliable, quality work, friendly service, and fair prices, making it a top choice for transmission repairs and rebuilds in the area.
I called about 6 shops and this is the only one that accepted the job. Not only did they do it flawlessly, but I got charged so little that It felt like stealing 10/10
November 2025
Scott was so helpful, honest and extremely knowledgeable about Lexus/Toyota transmissions. I appreciated so much the time he took, and I will definitely be back to have my transmission serviced!! I highly recommend!
June 2025
The Transmission Shop at 30 Newell Ct. in Coventry, RI is an excellent place! Scott figured out the problem my car was having right away. I really appreciate his expertise, and am grateful for his time for solving my car problem! Thank you very much, Scott!
