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January 2024 by Thomas McCahey
I went to get a competitive quote on my home owners insurance,,, I got a quote that saved me money,,, Ria Apice,,,was so nice and easy to work with,,,, real nice experience I would and will recommend her to anyone. TJ. McCahey
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January 2024 by Nicholas Lavallee
They won't answer the phone. They leave a robot to do it, any company that does that sucks
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December 2023 by Anastasiya Sergienya
I recently enrolled in AAA Cranston Driving School. I want to give a special shout-out to my instructor, Steven Wiant, who played a pivotal role in making my driving lessons enjoyable and effective.At 34 years old, with limited driving experience and a deep-seated fear of being behind the wheel, I embarked on my first lesson with a considerable amount of anxiety. However, Steven's understanding and patient demeanor immediately put me at ease. His energy and enthusiasm were contagious, creating a positive and comfortable learning environment.One aspect that truly stood out was Steven's willingness to go above and beyond. Recognizing my apprehensions, he generously provided an extra half-hour class, ensuring that I gained the confidence and skills needed for success. This additional time was invaluable, especially considering that the standard 6 hours of AAA classes may not be sufficient for everyone.While I do wish AAA's services were more affordable and included additional hours, I am genuinely happy with the overall experience. Steven's dedication to his students' success is evident, and I appreciate the personalized attention he provided throughout my lessons. Thanks to his guidance, I feel more confident and capable on the road.
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December 2023 by Paul Burkhardt
Always had a great experience here! Stress free environment! Thank you!
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October 2023 by Jj Teevan
If I was AAA I would look at Dave’s Towing reviews and see how unreliable they are and take them off your list of tow companies. 3 stars and almost all of them are about being unreliable and unprofessional
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September 2023 by Robert Valenti
AAA has fallen from grace in the worst ways imagineable. Gold + membership and after waiting 4+ hours I STILL didn't get an ETA for arrival? I'm already preparing alternatives so I can never rely on this awful service ever again. Completely unreliable.
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August 2023 by Sylvio F.
It was a horrible and scary experience with some of the most careless customer service in a stressful time I have ever heard of. I was stranded on the highway with a storm approaching . Eva who talked to me on the phone was completely rude and heartless . She hung up on me and didn't call back and she lied to me for almost two hours telling me it would be 20 minutes away. (Additionally someone working from home as a call center could not even find me in the system). Come to find out three different tow drivers couldn't find me and never ONCE called or texted to try and find me . Eva did not tell me this she just kept heartlessly lying and telling me 20 minutes as I waited in dangerous storms on the highway. She needs to be retrained in customer service as this was dangerous and heartless .
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July 2023 by Lauren Markrush
Laura V was super helpful. I’ve been stressed all morning and she just helped me without an appointment- 100% appreciate her ! THANK YOU AAA
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July 2023 by Puppylove126
It's certainly a convenience to have DMV services at AAA however now I cannot get a customer service representative on the phone, the menu options are crazy and I waited on the line 1 hour this morning. I hung up.It's very upsetting. I made an appt however I'm heading their now.It's become a nightmare!
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July 2023 by PuppyLove
This whole DMV/AAA keeps changing. I lost my license & now reservations are needed. They need DMV little offices all over the state.I went there today & I looked around to basically nothing but a few people working. It's very different than when I was growing up. There were zero pamphlets anywhere. Is AAA encouraging people to stop traveling?There's nothing for driving up North to NH, Vermont, NYC, Maine, or Rhode Island. No Disney, No CruisesSo it's discouraging. I usually grab some pamphlets for heading North. The place was like a morgue
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July 2023 by ShihTzuMom
It's certainly a convenience to have DMV services at AAA however now I cannot get a customer service representative on the phone, the menu options are crazy and I waited on the line 1 hour this morning. I hung up.It's very upsetting. I made an appt however I'm heading their now.It's become a nightmare!
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April 2023 by Louis Palmisciano
Great service.I used the registration section and the service was excellent.
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March 2023 by J. Rodriguez
l've been a AAA member since 2015, I got it mainly to have peace of mind for any road side assistance needed, that's been good, on the other hand, last month I tried making an appointment with one of the travel agents to book a family vacation package to Disney World in Orlando FL. She never returned my calls to schedule an in person meeting. Very disappointed in this particular service that AAA supposedly offers.
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February 2023 by DJ REZEREKT
Great spot to take care of registration stuff. The workers there are incredible. I was in and out within 20 minutes .
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December 2022 by Edward Eramian
Met with Pauline Costantino to discuss a vacation. She knew the travel business forward and backward and was extremely helpful. Been a AAA MEMBER for over 20 years and Pauline is another example of some of the nicest and most helpful folks you can meet.
