Advance Auto Parts is known for its exceptional customer service, as highlighted by multiple reviews. Customers report being greeted warmly by the staff, with specific praise for employees like Roland, Jimmy, and others who go above and beyond. They not only assist with testing batteries and finding the right parts quickly but also offer installation services, even in challenging weather conditions. The team is described as helpful and attentive, often taking the initiative to check vehicles in order to provide accurate assistance. Additionally, one customer appreciated the support with a semi-truck tire repair. Overall, Advance Auto Parts is recognized for its friendly atmosphere and commitment to ensuring customer satisfaction.
Roland was exceptional! He found the items I needed and installed them perfectly. Made my day so much easier!
May 2026
Atwood Ave Cranston store 10 stars if possible Delt with Roland he was patient Knowledgeable Respectful went on and beyond to help me I am very grateful 🙏
April 2026
Stopped in for windshield wipers. Roland was very attentive and immediately took care of me. He also went out and put them on for me. It was nice to not fell like I was getting taken advantage of as a woman. I can assure you I will be returning and more importantly tell my family and friends to go see Roland directly.
