CarMax in Cranston, RI offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find the vehicle they want in one convenient location. The dealership emphasizes a no-haggle, pressure-free shopping experience, where buying and selling cars is simple and hassle-free. Customers have praised the friendly, professional staff and the modern, clean appearance of the dealership. Sales advisors are knowledgeable, helpful, and make the process feel relaxed and straightforward. Many reviews highlight how easy and quick the experience was, with some customers completing their purchase or sale within a few hours. The process often includes test drives, trade-ins, and financing, all handled smoothly. Selling a car to CarMax is also straightforward, with some customers receiving offers higher than other companies and experiencing no stress during the sale. While most reviews are very positive, a few mention minor issues like waiting times due to appointments running late or the need to schedule appointments in advance. Overall, CarMax provides a simple, friendly, and efficient way to buy or sell a used vehicle, with excellent service and a helpful staff that makes the experience enjoyable.
Great ppl... think I was kinda swindled on the price they gave me but oh well
June 2025
Good service but be prepared as it is not a quick process
June 2024
Good selection and prices. Really great service and easy process from Carmax…once we were served. Had to make two appointments to complete the buying process; the first appt scheduled, they were late by an hour and the second late by 1/2hr. This is incredibly difficult when trying to coordinate a babysitter for the toddler.
