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April 2024 by Samantha F
I hate ordering online. I ask for extra corn salsa and literally got 4 corn kernels
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February 2024 by Kim Valery
First time in Chipotle.Food and service was good and helpfulBut atmosphere was cold and uninviting.
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January 2024 by angelo perez
Food was dry poorly Cooke and extremely overpriced 29.11$ for carne asada bowl of rise beans and a small portion of chicken pork . I don’t recommend this place go to bajas instead is basically the same but better prices.
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January 2024 by cracked101 1
Food was dry. The staff was in such a rush and there was no one there besides myself and my daughter. Because of the staff rushing they came off as rude, no greeting or thank you, customer service was not good. The last thing that turned me off was the price, very expensive for no reason. I will not be going there again.
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January 2024 by M R
This Chipotle used to be one of the better ones. But now they are going down hill as well. I ordered online last night & yet again there was no veggies in my bowl and my food was cold. With no communication about it.Not sure how my food could be cold when I walked in to pick up my ordered they were just packing it up. This place is becoming a hit or miss.
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January 2024 by Andrea Meis
Very good
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December 2023 by Gianna Rotella
My fiancé went in around 7pm tonight and the girl at the counter said they were taking online orders only?? There were about 10 people standing around ordering food from their phones. Chipotle we know what you’re up to.. if you only take online orders you will be able to skimp on portion sizes unlike when people watch you in line. Totally unacceptable.
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December 2023 by Henry Lau
This chipotle use to be great though it has fallen off over time. It is very inconsistent in terms of having items; sometimes they have the protein you want and other times they might not. It's similar to much lower stakes SAW movie but instead of losing your life you don't get the food you want.It is frustrating that you go into a Chipotle that has very few menu items only to be able to order a part of your order yet you still have to pay full price, but this is the game that they are playing. I hope they step their game up soon though. I'll give them a 4th chance like in an abusive relationship with a significant other in hopes that they improve.
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December 2023 by Karla Burga
I started coming here because the chipotle in Bald hill rd. Sucks! I went for my usual chicken & carnitas bowl, they don’t have chicken, don’t have carnitas, barely had any steak. Did not have mild. Why are you open ? Very unprofessional, also the workers talk a lot of trash about customers in Spanish thinking people can’t understand them. Horrible customer service considering of the location being Garden city !
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November 2023 by John J Marietti Jr
Close this place down before someone gets sick. Poor management at best and employees are ignorant. Walked out TWICE due to poor service and food that looks like garbage.
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October 2023 by Tyler Herrity
I’m pretty sure this used to be a good location. Now it just sucks. Based on the state of the place last time we ordered, I don't really trust the ingredients here. Doesn't seem like the staff cares enough to ensure the food quality is good….
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October 2023 by Kevin Haley
Don’t come here unless you have 45 minutes to waste waiting in line. The employees move at a very glacial pace. They are also always out of random things, tonight they told me they had run out of guacamole. Which wasn’t true, because I saw them give it to someone else. I think this locations issues come from horrible management.
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October 2023 by Amanda (Xamanda Rose)
Went as soon as they opened. Food was fresh.Pulled pork burrito bowl was paaaaacked &
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September 2023 by James M
Fresh food. Good service.
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September 2023 by mak 2
The customer service is horrible. I went in and had a list of things that I was getting for my family. Not only did they get everything wrong, they also were rude to me every time I ordered. They forgot the lettuce on two of my bowls, didn’t put rice on any of them, and also didn’t label them correctly or in any way that we can tell them apart. Each time I ordered I was told to go to the beginning end of the line instead of just telling them the 5 toppings I was getting(which shouldn't be hard to remember) and then telling the other woman the other woman and so on. The women that helped me were rude and angry with me. One of them slapped her legs angrily and asked me loudly how many things I was getting(keep in mind there is like 3 other people in the store). Then, they refused to give me the discount I was supposed to get and have gotten every other time I've gotten food here. The steak was not cooked all the way and the bowls were half full. After this experience i cried because of how i was treated. I will never be going to chipotle again.
