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September 2023 by Vanessa Echeverria
The customer service was outstanding, Eric was friendly and professional. Clarified my doubts and resolved my problem.
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September 2023 by cnmc cas
Absolutely the slowest bank for simple transactions i have ever been to.
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January 2023 by Robert Venditto
Had one customer service rep and sat and waited for 45 minutes just to get a new card printed. Staff very rude
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August 2022 by Truth Hurts
I WAS a customer for 20 yrs. I sold property an wanted to open a savings. I was not given truthful information on which account to have (to qualify for free checking an such). I opened it. I used my account for 2 mths after which time I receive a letter telling me my acount is being closed I am no longer a customer I had 3 days to get my money before it froze. I was NOT told you are only allowed to do 6 transactions per month and are not allowed to take out above a certain amount Im not taking out 10k or even 5k. I had told them when I opened it I WOULD BE taking out certain amounts as I was having renovations done. Then was told I was being reported and investigated as suspicious activity. It was quite obvious I wasnt LAUNDERING my own money. When I spoke to multiple tellers none gave me the same answer as to why an they had no idea. It wasnt until I researched to find out about the 6 withdrawals limit. No wonder our grandparents didnt trust banks. Be careful an do your research an trust NO ONE when it comes to your hard earned money.Yet im still getting letters offering me to get loans from them.
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August 2022 by Dogmom7
Awful. With this new overdraft forgiveness they mess it up constantly.EDITThings have gotten much better with overdraft forgiveness.
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August 2022 by Lynne LaBianca
Awful. With this new overdraft forgiveness they mess it up constantly.EDITThings have gotten much better with overdraft forgiveness.
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July 2022 by PuppyLove
Awful. With this new overdraft forgiveness they mess it up constantly.EDITThings have gotten much better with overdraft forgiveness.
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May 2022 by Cyndie Leonard
The Customer Service at this particular branch is horrible. My most recent experience is wanting me to move my money to Chase.
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September 2021 by Osama Nashash
I always receive a warm welcome a great services.
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March 2021 by Andrew Tumber
Had a terrible experience with trying to get a certified check on Friday. The banker I dealt with (Sarah?) was incredibly rude. She was too busy being rude that she screwed up the spelling on a highly important check that can’t be used and will end up costing me tons of money in late fees until I get a new one. Went back 5 minutes later after having it issued to get a new one and the doors were locked. If she had taken a minute to not be so rude, I wouldn’t of had an issue. Honestly I rather stick nails in my eyes then deal with her again.
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March 2021 by Tara Cancel
This bank use to be amazing to deal with when Randy and Victor were the managers. Unfortunately it has gone down hill quickly with the manager Kerry. They really need to either get new management or just close this branch! So disappointing because the girls at this location were always wonderful to deal with. Will not be banking at this location ever again!
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June 2019 by R Wheeler
A local bank. Drive-thru available. Free parking. ATM machine.
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May 2018 by Hollow B
TERRIBLE SERVICE, ATM NEVER WORKS! VERY RUDE PEOPLE. I TRIED TO TAKE 500$ OUT OF THE DRIVE THRU AND IT GAVE ME 0$ AND TOOK MY MONEY. THEY WOULD NOT REIMBURSE ME AND I HAVE TO CALL CORPORATE .
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May 2018 by Gardenia Peña
No me pudieron ayudar con una cita q tenia programada ya q la persona tenia off no había nadie de habla hispana😯😯😯
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December 2017 by Gardenia Peña
(Translated by Google) They could not help me with an appointment that I had scheduled since the person had off there was no Spanish speaking person
