-
October 2025 by Vincent Porcaro
My wife and I recently bought a new home and, like many, didn’t quite know where to begin our design journey. Enter R.J. Provencal II, a truly talented and creative Lead Design Consultant with Ethan Allen. From our very first meeting, RJ immediately put us at ease—breaking the ice with imaginative ideas and thoughtful design concepts that reflected both of our personalities.
What stood out most was RJ’s approach. He never tried to oversell or rush us. Instead, he guided us through a 10-month journey to perfection, reminding us often that great design is about living in the space and letting it evolve naturally. His patience, vision, and ability to listen transformed what could have been an overwhelming process into an enjoyable and rewarding experience.
RJ visited our home multiple times—at different times of day and across seasons—to ensure every design decision harmonized with the home’s light, energy, and surroundings. That level of dedication is rare and speaks volumes about his professionalism and passion for his craft.
Today, we not only love our home—we feel at home in it. RJ helped us bring our dream to life, and in the process, we feel like we’ve gained a lifelong friend.
We both highly recommend R.J. Provencal II to anyone looking to create something beautiful, functional, and truly personal.
— Vinnie & Sue Porcaro Lincoln, RI
-
October 2025 by Susan Baril
Ethan Allen is the place to go! We've trusted the professional designers and superior quality of their brand over many years and in different locations to help make the process of furnishing our various homes enjoyable and fun too! RJ was extremely helpful in making furniture, fabric and color selections, and helped us customize pieces to mesh with our sense of style and design. His attention to detail and follow-up was exceptional. We'll surely return for future needs.
-
September 2025 by Wendy Nelson
Cynthia at Ethan Allen/Cranston has been fantastic to work with. Prompt, professional, and skilled, she identified a furniture/design solution for a challenge we had...something we never would have found on our own, and which absolutely delights us now it's in in place. She has guided us to optimal price and delivery options, which we really appreciate. The quality of EA furniture is excellent, just as I remembered from when I was buying items for our first home. We trust Cynthia and we look forward to tackling our next design project, supported by her expertise and guidance!
-
September 2025 by Sheila Davis
Had a great experience at Ethan Allen ordering some new furniture. Cynthia was very helpful with designing my rooms
-
August 2025 by Tommy B
First Ethan Allen couch and so worth the wait. The quality is second to none and the service was fantastic from Cynthia in the Cranston RI store. Go in and ask for her today. Classic example of getting what you pay for.
-
August 2025 by Dian Landry
Joanne did an amazing job picking just the right style and fabric for our dining chairs. She was so easy to work with and offered several suggestions/choices as we worked out the details of our purchase. This was our second time working with her and will quickly return to her for our future furniture needs.
-
July 2025 by Marco Boston
We recently moved into a new home and asked Cynthia Johnson from Ethan Allen to assist us in finding furniture for our living and dining rooms. We are so happy we did. Cynthia came to our house to get a good understanding of the layout. All of the furniture that she suggested worked perfectly. The quality was first rate. The delivery men were very careful in setting up the furniture.
-
June 2025 by Barb Smith
My experience with Joanne Matuszek, the Ethan Allen associate who assisted me in purchasing a sofa, was excellent! This woman is mannerly, professional, well-informed about the products she sells, kind, well-presented and intelligent. She never pressured me, offered good options, came to my home to assist me in choosing upholstery, explained delivery and product protection options and was a terrific person to deal with. We corresponded via both text and e-mail and she’s quick, articulate and astute. I really liked working with her and would seek her out again were I to make another purchase from that Ethan Allen store. She’s great and I wish her every continued success!
-
June 2025 by Lisa Kideckel
OUR UPDATE….. A huge thank you goes to Kimberlee for her quick action to this problem. You listened like a manager should. Your degree of professionalism was outstanding. Please serve as a model to others. Your exceptional, quick, communication to Donna was so beneficial. The free loaner was a huge help and VERY COMFY:):). We thank you
Thank you to Donna! You were amazing. Please serve as an example to others at the Cranston store. We now have a brand new upholstered sofa, ottoman, as well as the pillows and arm covers. It looks beautiful and so durable. Thank you again to you both! We appreciate your hard work immensely!!
Our original review:
We purchased, just 18 months ago, in a very expensive sofa, and 3 swivel chairs, plus a lg ottoman. We told Eric T. that the sofa will get very high usage. He sold us probably the worst fabric in the store. Ethan Allen is certainly not the same quality it used to be. It’s crap! 100% polyester and nylon! All he could offer ( we purchased their expensive, USELESS, warranty, which they do NOT, stand behind!! PEOPLE TAKE NOTE… DO NOT PURCHASE THEIR WARRANTY!!) was coming here with a 12.00 depillar, REALLY ERIC?? I already had one to use for my knitted garments. We had the warranty cleaning company come and the kid, with no experience, put a wire brush to the sofa and definitely tore the fibers !! Then ERIC told “US” to PURCHASE NEW COVERS FOR THE SOFA CUSHIONS OR TURN THE CUSHIONS OVER. Outrageous! ETHAN ALLEN YOU SHOULD MAKE THIS RIGHT! Eric has the photos.
-
May 2025 by Paula Malloy
I visited Ethan Allen several months ago , looking for some bedroom furniture for a special room for my granddaughters. RJ was there and happy to assist me with my project. I went back a short time later and ordered 2 twin size Quincy beds in Cotton. RJ advised me that they were a special order and might take several months. No problem, I said, I’m having some work done in the room, so I won’t need the beds right away!
Long story short, the beds arrived about 3 mouths later, my room was finished, and I can’t tell you how pleased I am with these beds!
They are gorgeous- works of art!
RJ even came to my home to check the furniture arrangement, as well as the new bedding- it turned out that the mattresses were high , so I changed the box spring order that day!
I would highly recommend Ethan Allen to anyone who is looking for a quality product and exceptional service. RJ Provençal could not have been more helpful or well informed; I would not hesitate to call on him again.
This is not my first purchase from Ethan Allen, and hopefully, it will not be my last!
-
May 2025 by Tamara O’Neil
Great experience with the designer Joanne, she s simply amazing! The Quality of product is very good, and the delivery team was exceptional.
-
May 2025 by Jennifer Richards
Cynthia was a pleasure to work with! We would certainly recommend anyone interested in Ethan Allen to reach out to her, and we will do so again in the future as well. Thank you Cynthia!
-
May 2025 by Jill Lasman
Another fantastic experience working with Eric Taranto. Doesn’t seem to matter that he’s in Rhode Island and I am in California. He takes time to understand my taste and preferences and provides options and feedback.
-
May 2025 by Katherine Davis
We were so pleased with Cynthia! She not only helped us change the layout of our downstairs to use every inch of our space but when it came to picking out colors she really helped us with different textures ! Budget was quite reasonable . She is professional and has great energy. We highly recommend her and will be using her again!
-
September 2024 by Adriana Santaniello
Joanne goes above and beyond! We have worked with her on decorating two houses now and she doesn't miss a trick
