Petco is a pet health and wellness company offering a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish and reptiles. The store provides full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes. Customers note the store is very clean. Reviews consistently highlight friendly, pleasant, and helpful staff. Sales associates are described as patient, knowledgeable, and going out of their way to assist, whether helping locate items, explaining the flexible return policy, or detailing the rewards program. This program offers savings, such as getting $5 back after spending a certain amount. The grooming service receives praise for being gentle and doing an excellent job, with minimal wait times. The dog training is also noted as great, with trainers providing helpful follow-up assistance. Customers recommend keeping a pet's paperwork handy for services or training. The overall experience leads many to state it is the only pet store they would go to, visiting as much as possible due to the combination of rewards and friendly service.
Bought a couple fish. Walked around in the area for several mins (10-15). No one in the store approached or even acknowledged I was waiting. I ended up just buying Betta fish. May need a little more training on recognizing people needing assistance. (I know i could have gone to ask someone)
June 2025
The sales associate went out of his way to help me this evening. He was extremely patient and knowledgeable about their rewards’ program and saved me money. This was a lovely and unexpected surprise!
April 2025
They barely have anything. They mostly have clothing for dogs. Limited treats and toys
