Petco is a pet health and wellness company offering a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish and reptiles. The store provides full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes. Customers note the store is very clean. Reviews consistently highlight friendly, pleasant, and helpful staff. Sales associates are described as patient, knowledgeable, and going out of their way to assist, whether helping locate items, explaining the flexible return policy, or detailing the rewards program. This program offers savings, such as getting $5 back after spending a certain amount. The grooming service receives praise for being gentle and doing an excellent job, with minimal wait times. The dog training is also noted as great, with trainers providing helpful follow-up assistance. Customers recommend keeping a pet's paperwork handy for services or training. The overall experience leads many to state it is the only pet store they would go to, visiting as much as possible due to the combination of rewards and friendly service.