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December 2023 by Mimi Sammis
Great selection of ski clothing. Very well staffed with knowledgeable salespeople.
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December 2023 by Betsy Meeks
Great store with huge selection! The service was top notch!!!
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December 2023 by MIA R
Love the selections and quality of this store and the people are very helpful.
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November 2023 by Coco W
Always super nice employees that go out of their way to help. Thomas was so sweet at the till he had a lot of good advice. Love the store it’s super clean and well laid out.
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October 2023 by Marshall Sims
Somewhat smaller REI, but it still has an impressive selection of products in a convenient location. Staff were very welcoming and Allie went above and beyond to help me find the right size and color of jacket I wanted. Would definitely visit again.
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October 2023 by Morgan Hancock (The AI Guy)
i have been to this store countless times and an REI member for 20+ years. They are helpful and honest.
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September 2023 by Jay Kane
Clean, large with friendly staff and easy parking in a large outdoor mall.
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August 2023 by Robert Schmidt
Everyone is knowledgeable, friendly and helpful here. Top notch product selection!
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July 2023 by Andrew Lynch
Smaller than average store with a lesser selection of products than normal when it comes to an REI store; however, the amazing staff (which is already held to a high standard for REI) makes up for it. I was helped multiple times on my visit to this REI by smiling faces and warm personalities. Highly recommend
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July 2023 by william folland
A great store just about everything for the out door enthusiasts.
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June 2023 by Rhonda Swallow
I had an item ordered. They held the amount as pending on my credit card. The minute the item came in I called and canceled the order and instead of canceling the order and refunding money back to my credit card. They debited my account again and sent me a email saying thank you for picking it up, and I'm still trying to get this resolved. I'll never deal with REI againThey have no idea how to resolve it
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June 2023 by Joel Charles
Friendly staff that actually let u shop around without being overly in your space. The selection is abundant and it’s easy to move about in the store.
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April 2023 by Abigail P.
I came in to process a return from an online order. Alexis helped me right away and was incredibly kind, helpful and informative. The store also looked immaculate. It was very easy and simple and truly a 10/10 experience.
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April 2023 by Alex Kirshner
Used to love this place, they have great products -however- today a male employee with long straight hair demanded that my spouse and I leave because of my service dog. I’m really disappointed that I was made to feel so unwelcome, and didn’t even get to purchase what was in my basket. Bummer.
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February 2023 by Robert S.
This place is awesome...so many choices of anything sports related ! I went to check on a few items in the biking section and I was really happy to see that most all of the categories had really top quality brands and varied pricing levels, so any consumer can make a smart choice. The staff here is very friendly and very knowledgeable. Pretty much any question about anything is answered by the person you ask or he/she will find someone to assist.Recreational Equipment, Inc., doing business as REI, is organized as a consumers' co-operative. REI sells camping gear, hiking, climbing, cycling, water, running, fitness, snow, travel equipment, and men, women and kids clothing. It also offers services such as outdoor-oriented vacations and courses.REI operates 165 retail stores in 39 states. It also receives orders via mail-order catalogs and the internet. This particular store in Cranston is huge and very nicely laid out....In terms of history on the brand, Lloyd and Mary Anderson founded REI in Seattle, Washington in 1938. The Andersons imported an Akadem Pickel ice axe from Austria for themselves as part of The Mountaineers Basic Climbing Course, and decided to set up a co-operative to help other outdoor enthusiasts in the club acquire good quality climbing gear at reasonable prices.In 1956, Recreational Equipment Cooperative was incorporated. Jim Whittaker, who was the first full time employee the company ever had, climbed to the position of CEO during the 1960s and was an early board member with American Alpine Club president Nicholas Clinch. When Whittaker became the first American to summit Mount Everest in May 1963, it provided REI with so much free advertising that the following year, 1964, its gross income topped $1mil for the first time.Although the Andersons originally established the co-op structure to secure reduced prices for its members, REI now models itself as a boutique full-service retailer, with a website including order-on-the-web and free delivery to a nearby store, rather than as a low-price retailer. Local stores host free clinics on outdoor topics and organize short trips originating from the store to explore local hikes and cycling paths.REI outlets are often positioned as anchor stores in upmarket strip malls. In common with other retailers, REI stores tend to receive most of their traffic during the weekend.Although most of what it sells is brandname merchandise from other companies, REI designs and sells its own private-label products under the REI, REI Co-Op, Co-Op cycles brands.Top quality items from a well run company.