Rotech Healthcare provides home medical equipment and services, including respiratory devices, oxygen, PAP therapy, and supplies. The company works to help patients manage their care at home. Reviews highlight that staff members are informative, professional, personable, friendly, thoughtful, and thorough. They answer questions, explain equipment and diagnoses clearly, and help with setup. Representatives make convenient home visits, provide updates, deliver new supplies, and adjust equipment as needed. Multiple reviewers state they highly recommend the company, with one noting the service was crucial for their health after a hospital stay. The overall experience is described as caring and professional, contributing to patients' health and comfort.
As a whole this company is incredible. The customer service is above and beyond. From Ludlow the customer service person to Alex the driver. Al the manager should know with these two, he has a great team.Thank you Ludlow and Alex for making my ordering of supplies so easy.David
March 2024
I had the pleasure of working with Kerri who was informative, professional and personable! She answered all of my questions and truly cared about my family health care needs.
February 2024
Rotech and company rep's have been there for me, Fran is the Rotech Rep assigned to my care and she does care, thoughtful, thorough with my clinical needs, updates, and overall care of the machine in turn keeps me healthy! She is always informative and a professional with her visits. I highly recommend this company and... read full comment
