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February 2024 by frankie lynn
i've had mostly 4-5 star experiences here until tonight. store closes at 8pm, i knew exactly what i wanted 4 single items i hesitated on getting the last time i shopped here literally 2 days ago. i dye my hair often, i wouldn't consider myself a "regular" but this is the store i purchase my hair care products at.. 7:51pm i walk into the store and before i'm even through the door, the associate behind the register (with two upper lip piercings) barks at me "card only! we close in 5!" ... okay ... i apologize to her & quickly grab my things. my roommate who was parking the car, not purchasing anything, just coming to see if i found what i was looking for, got the door locked in their face by the other associate working. my roommate motioned that they were with me and reluctantly the door was opened. we left immediately following my CARD transaction, got into our cars & watched the two employees then deny another customer service all before 7:55pm. As someone who has worked retail management for the last 5 years of my life, i highly recommend finding staff who can do their job until it's actually over. likely not returning.
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October 2023 by Eric Gilmette
The staff here rules. Everyone I’ve met is 10/10
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October 2023 by Barbara Alves
Went to Sally's today Cranston .the girl wasn't very friendly found my product I've been buying there for years at $13.49 to find out it's $31.00 all set disgusting and gouging. Checked on line Amazon and Walgreens 13.49 going to pick up at Walgreen s tomorrow. Girl asked u want to open a credit card .no thanks not at your prices..
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May 2023 by wamspride
Store manager has a terrible attitude if you dare ask for assistance it is met with immediate hostility
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October 2022 by Whitney s
First time a Sally’s employee gave me suggestions that actually gave me my desired look thank you !!
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October 2022 by Tamara Stick
Rude wanna talk back to customers like the customer has no clue what their talking about. Not enough choice of products to choose from at this location. Very rude
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May 2022 by Marilyn Farrell
I don’t know why the two women that work in that store have been accused of being nasty. I believe it’s all how you approach people. I was in there last week and I had interaction with both of them. They couldn’t have been nicer and more professional. I had them laughing as I departed.
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March 2022 by Kim M.
I walked in to look for hair dye and was greeted, it seemed like the workers did a quick exchange and one came up to me and asked if there was any dye I needed that she will bring to the front desk for me. I politely declined but I was the only one she had asked, not even the woman also looking for dye next to me. And while I continued to look for dye she stood beside me the entire time. I felt extremely uncomfortable and quite honestly it felt like I was being targeted for no reason.
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September 2021 by Gabriela Tamup
I love this sallys everyone is so helpful and I can’t wait to come back and shop
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August 2021 by Josseline A.
Ghetto area what can u expect huh. Worst costumer service., very unprofessional . Never coming back
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July 2021 by Anon Ya
Karma will get the best of you for doing a person wrong. You can mistreat and wrong others but it’ll come back to you 10x.
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June 2021 by Abby Lynn
The girls were so helpful best Sally’s I have been to yet thanks girls
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June 2021 by Angela Kelly
The purple haired girl was very disrespectful to my friend. My friend ended up leaving empty handed and cried because of how mean this associate was to her...we will never visit this location again
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June 2021 by Noelle Sands
Girl with the purple hair was super rude. Ended up not buying anything...
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June 2021 by Sammie Kelley
Wish I could give less than one star, the person with the purple hair was horrible.
