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June 2025 by Kriss S
My golden does not enjoy bathing, but she did so well with me being able to give her a bath using professional equipment. Having a raised and enclosed tub made it so much easier for my 60+ years old back! The dryer helped get her dry and out quickly. They provided everything needed for a good bath from shampoo & conditioner to towels & brushing out the undercoat. This is my go to now when she needs a bath.
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December 2024 by Taylor Norve
Website advertises self-serve dog wash but fails to mention anywhere on their site to “maybe, call first next time” (which I did… no one answered) because it’s not a service they offer consistently. There’s no listed schedule of when they do or don’t, and no one to answers the phone if you do call. Kind of a bummer since they’re one of the only places that offers it near me, and I was really excited to try it out - looked really nice - but left with a bad taste in my mouth from the lack of communication and transparency. 12/5/24
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September 2024 by Gregory Nickerson
Beautiful store, clean and up to date equipment! We brought our two pups in to use the self wash station after the beach. The owner was so nice to us. Highly Recommend.
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August 2024 by Stan S
I went to Scrub A Pup, as a walk in, for a self wash after my 6 month old Goldendoodle had a romp in the dog park and was filthy. This was my first time going to them. I was greeted by the owner and the groomer and was 1st impressed by their welcome and secondly by the cleanliness of the shop. Their self wash is fantastic and all of the products you need are supplied, no additional charges for the product. I was able to hear and see how well they treated the animals entrusted to them to groom. You would have thought that they were grooming their own animals by the way they spoke/interacted with the dogs and their compassion/gentleness with the animals. Unlike my previous groomer all of the dogs were crated for their safety and no dogs were running loose, they all seemed at ease. First impressions mean a lot and after such a positive experience I will be using them not only for the self wash but they have gained a customer for grooming services as well.
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August 2024 by Kurt Kern
They show Dudley such love. Great people!
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August 2024 by elsie curtis
This place is great! My mom and I brought my German shepherd and Bichon there and the guy that helped us out was awesome. He helped blow dry my dog and was super friendly and talkative! I will definitely be bringing my dogs here from now on. And their fur is so shiny and soft from their shampoo and conditioner. 5 stars!
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May 2024 by Jay Goff
Great people, Great service, Great facility, Great prices! Thor and I loved it!
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April 2024 by Mike Doyle
What an awesome experience! My pup Farrah is deathly afraid of any groomers so I was a bit worried but Jess took the time and patience to make sure Farrah and I were comfortable. Jess did such a good job and Farrah looks and smells great! Her nails look amazing and she is so thankful for such an awesome experience. Thanks again. 10/10 highly recommended!
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February 2024 by Jack Hutson
Todd is awesome - friendly and accommodating
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February 2024 by Kellin c
The shop deleted my review which is terrible! Let alone people come into this place with hope that you can trust the groomers let alone the owner! He was extremely rude to me picking up my dog because I called after the 4 hours mark on a bath dog that he wasn’t the same when he came back home let alone the owner practically threw my dogs leash at me! I really hate to have to repost my review to let people know how terrible the customer service let alone how my dogs attitude was after picking up I really hope people pick another location!! Just like other review stated how terrible it is!!
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January 2024 by Mark D.
Since the move, absolutely awful. As mentioned in a previous review, this is predominantly due to the owner, his attitude, and poor business practices. Here is the story: Being previous clients at the old location, we wanted to keep our groomer so my wife drove 20 minutes to the new place. Upon arriving, she was met with a completely vacant building-- no signs, no one answering the phone, yet the door was wide open. Turns out they had a gas leak and had to evacuate-- understandable, these things happen. An appointment was made for the next day. The next day, after keeping my dog for 5 hours (again, understandable, they were likely backed up), I came in expecting an apology or some sort of discount-- none of which I received. When I mentioned that we drove 20 minutes only to find an empty place without so much as a phone call, the owner told me "well, I drive 35 min to work". Inconvenience aside, leaving the door open without any signage put my wife and any other clients who walked in that building that day at extreme risk. I noted this to the owner-- still nothing. Finally, he hands me the bill and it is not only full price, but 70% HIGHER!! Our neighbor's dog is 3x the size of ours and we paid the same-- ludicrous. Many of our neighbors were similarly mistreated. There are 4 of us who were loyal clients at the old location and willing to travel 20 minutes. In one fell swoop he lost us all. Evidently, this gentleman never learned that keeping clients is far more valuable than a quick payday. Avoid at all costs.
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November 2023 by Matt McGrath
Despite the fact that I searched for "self-service dog wash" and found this with those words specifically in the title of the business, they are not open for self service. This is a bad way to conduct business. There's other places to go.
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June 2023 by Mattie McGrath
Despite the fact that I searched for "self-service dog wash" and found this with those words specifically in the title of the business, they are not open for self service. This is a bad way to conduct business. There's other places to go.
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November 2022 by Lisa Scorpio
Love this groomer
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September 2022 by Michele L.
Trying to get an appointment is horrible. I have been on a waiting list for 4 weeks. Its REALLY bad when the OWNER does nothing to book you an appointment. He could care less of booking a prior client. Thats okay there are groomers that care about their clients and will make time in their schedule. Very poor management at SCRUB A PUP and the owner is to blame.
