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December 2023 by Jonathan Flores
I went to this t-mobile about 2 weeks ago for the new holiday offer they have of 4 lines for 25 each person and receive a iphone 15 with a trade in. A women employee, caramel color, told me they did not have that offer, which I thought was weird because it was being advertised, and I went to a different t-mobile and they were able to do it for me. The employee seemed lazy to begin with and stingy about the offer. Very disappointed in the customer service.
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September 2023 by EvolvewithToby
Was help right away by Nina as I walk in.The store had a make over and looks good. Thank u Nina for your kind service.
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August 2023 by Jean-Paul Liranzo
I Pay my phone bill here all the time! Got a free phone from them doing that. Great place to shop for the newest phones. Great sales as well.
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August 2023 by Justin M Ross
Jaison was friendly and very helpful. Got me in and out quickly and took care of everything I needed.
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July 2023 by miguel gomez
Good customer service, fast response,
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July 2023 by Jayson Perez
I've been a T-mobile customer for about 3 years and I never had an excellent customer service experience like I did recently.T-mobile representative Jaison is excellent at providing great customer service. I had a few questions about my current plan and other T-Mobile mobile plans, and he answered all my questions with great details. (Thank you Jaison)This store location became my preferred store going forward.
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July 2023 by Johnielly Pagan (Indefinable J)
they let several people who came after me go before me and they had more complicated things that they needed done. i only came in for a screen protector.
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June 2023 by Intigam Akbarov
T-Mobile Fernando has consistently provided me with reliable coverage and exceptional service. Their customer support is top-notch, and their commitment to innovation is evident. I highly recommend T-Mobile Fernando for anyone seeking a trustworthy mobile service provider.
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April 2023 by GeorgeAnne Keith
The young lady who helped us was quick efficient and amazing. My experience was painless
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January 2023 by John F Norton Jr
This phone store is okay place to go look at new equipment and buy a phone and accessories. The big problem is the employees don't know anything about the phone products they're selling in this store and don't make any efforts to help customers..
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January 2022 by Gary Pickard
Worked with me quickly despite the number of folks there this time of year. Nice spread of devices to handle and look at also! Very nice people working there!!!
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December 2020 by Anthony Poon
The worst service ever, will not return to this location because they are no help at all, nobody was paying attention to what they were doing, the employee Made a mistake and the manager brushed it off and said there was nothing he could do
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July 2020 by Manuel Gomez
Honestly considering how everything goes off credit it’s a hit or miss with anyone, I had fair credit and got an amazing deal problem is a lot of people depend so much on internet and when it slows down a bit it “sucks” tbh imo I had sprint 2xs and both times was not bad at all, they’re deals aren’t fake or lies you just have to have good credit, I got a phone for a good deal and low down payment and only pay 65 I like it and I can’t complain everyone there was nice to me and were professional 11/10 for everyone
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July 2020 by Joshua Zapata
Each worker there was rude an unwilling to locate any information that’s was needed in order for me to purchase an iPad. STAY AWAY!!! WORST EXPERIENCE IVE HAD WITH A PHONE STORE!!
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April 2020 by John Stone
Sprint sucks. Everyone should know this.