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September 2024 by Christian Cusack
Spent 39 minutes trying to get someone on the phone in parts. Every time if someone picked up at all they would either screen my call and transfer and then hang up on me. Instead of simply walking 20 feet to the department and seeing if someone was there. Called Viti Volvo they answered in 2 rings and had the part in stock now I am driving 35 min past Tasca to go there.
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August 2024 by Kim Valery
Clean and friendly and helpful
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August 2024 by Aiva Perry
Had a great experience with Steven A! Made sure everything was perfect when purchasing my vehicle and made the process easy. Recommend him to anybody car shopping!
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August 2024 by Exe Rhode
The Volvo service is now at the other end of the building in a large brand new addition near the Volvo showroom. Car rental too. Seems like a good setup. Same staff and some new people too. Maybe they have more mechanics as well- not sure.
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August 2024 by Jacqueline Babyak
Yes, I’m writing this because Josephine Merolla is one of the reasons a great reason why return to Tasca we’ve been a customer in Tasca for over 20 years. All our cars have been bought through here she goes the outer limit to help you. She’s patient with you, she calls you at home and I can’t say enough about her. She’s a gem and she is a credit to Tasca Volvo.
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August 2024 by Todd Amaral
Love the VOLVO experience
Michael Mulbah is the consummate professional
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August 2024 by Nikky P
Called parts department about some steering stops I need to replace on my 05 Volvo v70 parts guy was clearly clueless then when he couldn’t find them the call miraculously disconnected. I tried calling back a few times because I have an OEM part number to see if they stock them because it’s a far drive for me and I need them they refused to answer the phone 3 different times. I’ve managed parts stores for years and this is a dealership so they should definitely have someone with better customer service skills and parts knowledge.
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July 2024 by Lori Warburton
IF I could give them a ZERO I would. I brought my Volvo in for the airbag recall. While there I asked for a headlight bulb replacement and an oil change. They didn't touch the car for 2 days even though the appt was for Wed. June 12th @ 10:30. They called Wed not done, Thurs not done. Friday they called that it has a severe cam seal leak cost...$2052. We declined. In all actuality the leak was $1978 and the light bulb was $74. Because we declined the leak, the headlight bulb WAS NOT done. So it took them 3 days to do an oil change and an airbag. The car doesn't have a leak. Our normal mechanic has looked at it since we have picked it up. NEVER AGAIN!
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April 2024 by Belinda Harrison
Fantastic customer service !!!
Michael and Terrell worked very hard to get me exactly what I needed and wanted for my volvo. I highly recommend using Tasca for your next vehicle
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April 2024 by James Cerullo
Mike, Chris and Andrew provided a timely, hassle free and professional experience. They all made it a pleasure to do business with Tasca Volvo! Thank you!
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April 2024 by Amber Galindo
Mike helped me get into the car I wanted. Josephine was very helpful during pick up and beyond.
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April 2024 by Michael Hubbard
Brought my 2021 Volvo in because of a strong gas smell in the car. They had it a week before they got it in to look and gave it back saying they couldn't smell anything. I drove it home and immediately smelled gas inside the car again. Called and was told to bring it back which I did one week later when I returned from California. The car smelled like gas again when I brought it to the dealer. I was told there was no check engine light and that the gas smell was likely from filling the tank, although I was clear that the smell was strong before I filled the tank. I did not leave the car the second time. I am taking it to a Volvo service specialist, not the dealer and will have to pay out of pocket even though the car is under warranty. Worst car service ever.
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April 2024 by Maegan Mello
Thank you to both Daniel and Eric for their help, patience, and customer service.
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March 2024 by Patricia Ferron
I trust the staff completely. They feel more like friends than sales people.
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March 2024 by rodrigo nardi
If going to Tasca Volvo in Cranston, ask for Terrell. By far the coolest car sales person l
Have ever met
