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November 2025 by Rosey
I had a very rude experience with a worker. We asked if its okay to charge my sisters phone because she’s diabetic and she answered with a very mean attitude and passive aggressive tone. She said thats not what is was for. She couldve just said no. Just very rude and snobby.
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September 2025 by Charles Pattavina
I ordered shoe racks and they said I would have them in about a week. I received one without any communication about the rest of the order and that was at least a month ago.
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September 2025 by Jane Moore
Great store and lots of things to buy to 'contain yourself'
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June 2025 by Larry Ward
If they have it buy it
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June 2025 by Melissa D.
In love with this closet organizer!
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May 2025 by Mike Bottaro
I am a longtime store customer. Associates are great; especially Dawn. But….. very frustrating if you want to do the design stuff like me trying to buy Elfa garage components. Website is so antiquated. No dimensions are listed. Many items they refuse to ship to your house. Yes both those statements are true. Then when you try to explain you actually can’t fit all their stuff in your car and need it delivered…. I was then told they use a 3rd party co. with more charges. Manager Michelle was not friendly in explaining this. After the lengthy time investment I just kept going with the purchase. Hope it all works out!
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April 2025 by Patricia Shaaban
Price could drop a bit but I'll still shop there when need that special item
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November 2024 by Jason Song
Closet System Order and Customer Service
I wanted to express my frustration with my recent experience purchasing a closet system from container store Cranston RI. This purchase has been far from satisfactory, and I believe it’s important to share the issues I encountered so that improvements can be made.
First, after receiving an email stating that my order was ready for pickup, I went to the store only to wait for nearly an hour because my order was, in fact, not ready. This was inconvenient and frustrating, as I had planned my day around the expected pickup time.
When installing the closet system, I discovered that some parts were cut to the wrong size. This required another trip to the store to get the issue fixed. Unfortunately, the problems didn’t end there—incorrect items were sent, necessitating yet another trip to exchange them. To make matters worse, certain parts were missing, which meant I had to go back to the store once more to pick up the missing items.
This experience has been extremely frustrating, time-consuming, and disappointing. I feel that the team needs to improve quality control and customer communication to avoid putting customers in these types of situations.
Unless there are significant changes to your processes, I would not recommend this product to anyone who values their time. For the price, I would expect a far smoother experience, or I would have simply gone to a more reliable option like IKEA, where I could expect similar service with fewer inconveniences.
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October 2024 by Jheli Studios
I recently got married and I got a gift card as a wedding gift and I went to this store (this location) today, a few hours ago and when in line to pay, I was speechless with the way the cashier treated me, he asked me if I wanted to sign up, but I was distracted and answered I was gonna pay with a gift card and he was absolutely rude saying that I didn’t answer his question at all and he didn’t care about my form of payment since he still didn’t close my purchase. I was really surprised by the way he was talking to me, and couldn’t give him a proper response, I left upset, is a expensive store, I couldn’t believe this is the kind of employees that are hired, I’m very disappointed. I don’t wanna ever come back to be treated like that.
The owner didn’t even asked me who was or the receipt and answered me about reaching out the store, looks like nothing will be done about it. Thanks for treating your clients like this? I guess this is what I expected since the begging
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August 2024 by Brett McMains
Thought it sucked
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July 2024 by Ev All
Must go here to Buy Containors
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May 2024 by Gus C
Pricey. Impressive selection.
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April 2024 by MAX WOJCIK
Are you the type-A spouse? You're gonna love this place.
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March 2024 by David George (David George)
First time in, not the last
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January 2024 by silverlake girl
Nice things, ridiculous prices. I have found a lot of their items at Target, Walmart, and even the Dollar Tree, for A LOT less!!!!! I'll only go there if I'm desperate.
