-
January 2024 by John D.
Just wanted to thank Pam DiSalvo at the Cumberland RI location for getting me pass the gauntlet in place at the RI DMV. After 5 trips to the DMV by either myself or the person in charge of the estate I was purchasing an old car from(he had to make 2 tips from NH to get the deal done)--I walked out of the AAA in Cumberland knowing I was all set. It was not the fault of anyone working at the Cranston DMV, who went out of their way to explain exactly how to go about purchasing a vehicle from a deceased person. RI has also started using new forms that are different than the official RI forms we were using. FYI-make sure when buying a vehicle from an estate that they hired someone with the power of attorney to handle the paper work at the DMV and give you a valid title or other paperwork the DMV will accept. On my first trip to the DMV in Woonsocket, they told me the signatures on the title I was given by the seller (the deceased man's spouse) did not match--and she had moved to a new address in PA near her family. She had signed the title over to me. Unknown to me, they had given the power of attorney to her son. The DMV in Woonsocket never mentioned the name was totally a different name--or how a valid title needed to be signed. The Cranston DMV did a better job and explained what what going on, and what needed to be done. It took us over a month to get the deal done. FYI, if you buy a vehicle that is less than 40 years old or has any computers in the system--MAKE SURE you drive it a hundred miles or so first because they will hook up your car to check 5 different codes needed (you must have at least 4 out of the five codes working to pass an inspection. driving that hundred miles should reset the codes on a car that has been sitting a long time. You only have FIVE days to get a new inspection sticker (even if the last owner had a sticker already on the vehicle that has not expired)--or the DMV will suspend your new registration. I will have to wait over a month for my new title to arrive according to the DMV. I would advise you go to the Cranston office for your registry needs, and see Pam at The Cumberland AAA office for your insurance questions and information. She tolerates old people like me who show up without their glasses and hearing aids. I would recommend her to everyone I know--unless they are on a quest to break my record of 5 attempts to register to put your vehicle on the roads of RI...
-
October 2023 by Catherine Villeneuve
Very helpful even recommended the staff travel agent for my future plans!
-
March 2023 by Fred Clarke III
Excellent experience, I showed up earlier than I was supposed to and was taken care of as soon as I walked through the door !!! Great customer service !!! Kudos to the Cumberland AAA Thank you !!!
-
February 2023 by Allyson Kingsley
Although I enjoy having AAA as my insurance for my car and apartment, the young woman who was at the customer service desk lacked interpersonal skills. Downright rude
-
January 2023 by Carmen Gonzalez
Very polite,they treat you with respect and very helpful,thank you ?
-
December 2022 by Joe Carrignan
Very friendly, helpful, and professional staff.
-
April 2022 by Ron Rier
I went in to transfer my insurance to a new vehicle. The agent was pleasant and very efficient. When I told I had an appointment the next day at the DMV but it was a hour drive, she told me a way to get an appointment in Warwick. I went to my car, did what she had suggested and sure enough I had appointment in Warwick that day. I'm grateful that I am a member of AAA
-
April 2022 by Rchard Renkas
Very good experience. The staff was very helpful.
-
March 2022 by Elizabeth Yankee
Very friendly.Quick service.Got what needed to be done.Thank You.
-
December 2021 by Lynn Iovino
I went there today to get some information on renewing a registration & renewing my AAA service beth was taking care of me she fantastic!!!!!! So professional and extemley helpful i live i provindece but will absolutley drive to the cumberland branch for further services . Thank you beth for taking good care of me??
-
November 2021 by Pam St.martin
Very pleasant to deal with. Would go back again! Recommend to my friends already!
-
October 2021 by Matthew Shaub
Made an appt online for a registry service, walked in, and was greeted by a pleasant person. They took my info and called me to the front counter within minutes. I was in and out quick, and they didn't try to upsell me on all their other services.
-
October 2021 by Lexus R. S. Fernandez
The trainee at this branch questioned my paperwork not because something was wrong but because "YOU HAVE TOO MANY NAMES" I have 2 last names. People in my family have 2 middle names. You people need some racial bias training especially if you are going to give service to POC. Crazy experience. Will be notifying the manager tomorrow.
-
September 2021 by MICHAEL BALON
I went in for a passport photo. Photo process was done quickly and efficiently.
-
September 2021 by Michal Ciezczak
Great place Great People