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January 2024 by Melissa Pierce
We recently had our kitchen renovated and we could not be happier with the results, the staff we worked with, or the ease of the process. Lisa, our designer presented us with a beautiful design and was will to make adjustments beased on our feedback. The project ran smoothly and we were always in loop on what was upcoming. When we ran into a delay with the tile delivery it was handled efficiently and the project continued to move forward. There were no budget surprises. I am loving my new beautiful and functional kitchen. It made entertaining over the holidays a pleasure.
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January 2024 by Bruce Cabral
Wonderful experience from the first phone call! They were on budget and on time following the time frame that was given to us.Even after the finished product they are easy to reach by phone, text or email to solve any issues that you may have!
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January 2024 by Anne Ejnes
We are very happy with our two remodeled bathrooms; we are finally out of the 1980s! The staff at Cumberland Kitchen and Baths was great to work with from the design phase to addressing final details. As with any big project, there were a few hiccups along the way. However, the staff was always reassuring and resolved each issue promptly. See the before and after photos to appreciate the transformation.
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December 2023 by Christine Meunier
Updated bathroom and laundry room. Staff and crew absolutely wonderful to work with. The spaces look stunning and flow so nicely with the kitchen that was Updated 2 years prior. We love doing business with Cumberland Kitchen and Bath.Services: Kitchen countertop installation
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November 2023 by Betty Galligan
For our first home remodel project ever, we decided to go with the professionals at Cumberland Kitchen & Bath for a kitchen makeover and to install hardwood flooring in the living room and hallway. We met with Designer Teresa Gaudet in our kitchen so she could see the space, take measurements, and see how we can better utilize our countertop spaces, etc. Her design really wowed us and got us very excited to embark on this journey. She guided us in the Showroom with her talented and tasteful eye on selecting the cabinet color/style, countertop material, lighting fixtures, backsplash, and flooring. That can be quite overwhelming because there are so many choices, but she made it rather easy for us. She managed to eek out some extra inches of space in our design layout so we could have lazy Susan-type corner cabinetry. It was great to work with Joanne Carr and Colleen Sheridan in the office on scheduling and project management - they are so personable and made us feel that we were in great hands at all times. Great communication and responsiveness! The entire process, once it began, took 3 weeks, as promised. The only glitches we experienced were that our front door alarm wire was cut inadvertently during floor installation (CK&B agreed to cover that cost), the post-renovation cleaning services provided left out the living room and hallway (I did it myself), and the refrigerator with water/ice hook-up wasn't re-installed on the final day as promised so we had to do that ourselves (and we dented the floor in the process - it took 3 men to move it). And some small touch-ups are needed for backsplash tile grout that is settling/cracking in a few spots (which the owner told us is normal and CK&B will handle it for us). Overall, we would not hesitate to recommend CK&B to anyone. Having them oversee and manage the project with all the details, timeline and subcontractors involved is worth the price in saving you stress. I would not recommend doing it yourself!! Call the professionals at CK&B. The end result for us is a beautiful, modern kitchen and living room/hallway space that we can be very proud of and enjoy for years to come. Thank you to the entire CK&B team who worked on our project!
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November 2023 by John O'Rourke
After our first consult and return to see what Lisa put on the vision board, she NAILED IT! Lisa was spot on with what we wanted with only very minor tweaks. Thank you Lisa.Rich (carpenter), Tom (plumber), Jon (painter), Eliseu (tile), and Colleen (Proj Mgr) were all very professional and are experts at their trade. All did an extremely good job and there's nothing we did not like!I would highly recommend Cumberland Kitchen and Bath for any kitchen or bathroom remodel you may need.
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November 2023 by Peter Cardosi
Our experience with CKB on our kitchen remodeling project was great. From design to installation, they coordinated all of the details, delivering a really beautiful and functional kitchen.Lisa's recommendations and attention to detail ensured that installation was a snap. That included planning for the location of all new appliances, which fit perfectly in the space she allocated for them.All of the trades associated with the project arrived on time, were professional, and performed quality work.My wife and I are very pleased that we selected CKB for this important remodeling project.
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October 2023 by Karen Kinch
When we decided to do our kitchen over, our first place we checked out was Cumberland Kitchen and Bath. We hit it off immediately with the owner Rita. She was so welcoming and kind and took the time to explain the whole process of a kitchen remodel. We did not need to look any further. Next we met with our designer Therese who was so wonderful and accomodating. She worked with us on what colors and style we liked and then created a design that we loved, it was above and beyond our expectations! The workers were so polite, always on time, and worked diligently to get the job completed on schedule. Any questions or concerns that came up were dealt with right away. I would highly recommend Cumberland Kitchen and Bath, they went out of their way to make sure all our needs were met. We could not be happier with the transformation of our kitchen!
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October 2023 by Kathie Mahoney
Having one point of contact from design to completion was a huge asset to using Cumberland Kitchen & Bath. Theresa did a fantastic job of putting my vision board into action and worked with us to find the perfect backsplash tile. The colors and the tile are typically the first things people comment on when they enter the kitchen. Colleen was responsive with our questions and updates on the schedule, as well as all the contractors. The quality of the products is top notch and we are thrilled with how everything looks and the new flow of the kitchen. Even makes doing the dishes fun!
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September 2023 by Nnkn H.
Extremely expensive (way more than local contractors), they're completely full of themselves, and their attitude toward their customers is awful. Do not recommend this business at all.
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August 2023 by Paul Torti
The entire project from start to finish was perfect. The entire team was there to make sure everything went smoothly from beginning to end. They followed the schedule to a T, replied to all our questions and concerns same day. Tom our designer, Rich our carpenter and Dave our floor guy were amazing. Rita, Colleen and Joanne made sure every step of the process was to our satisfaction. Amazing team and company!Services: Kitchen countertop installation
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July 2023 by Josh Falk
We redid our kitchen top to bottom and an adjacent bathroom. The team at Cumberland Kitchen and Bath were helpful, professional, and responsive throughout, from the initial design through some last-minute adjustments at the end. Plus, they finished on time. We highly recommend them.
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July 2023 by Gretchen Boucher
From the moment we walked into the showroom and spoke with Rita we knew we were going to use CKB for our kitchen and bath remodel. Rita listened to our needs and wants and paired us with Thomas which was a perfect match! Thomas came out to our house and, once again, listened to everything we said – from all the things we disliked about our current kitchen to everything we wanted in our dream kitchen. And when we didn’t know exactly what we wanted, Thomas gave us several ideas to help us decide. Wonderful experience!When the work was about to start, Colleen in the office emailed us a schedule and was always there to answer our questions. We always felt we could reach out to her with any questions.The work started right on time and everyone who came to our house worked hard! From the demo crew to the finish crew everything worked like clockwork and everyone who entered our home was polite, kind and respectful. We even had an ailing cat who the crew always treated so kindly.The quality of our new kitchen and bath far exceeds anything we expected. The craftsmanship of the cabinets is impeccable and the finish work, I’ve never seen such perfectly mitered corners!Kevin, the owner, came for the final walkthrough and inspected everything. A true professional through and through. After the job was done, we realized we needed an additional light over our newly extend peninsula and Kevin said we could call the office and use one of their electricians to install it. Service AFTER full payment! That’s professionalism we don’t see today.CKB cares about the customer and understands the customers’ needs come first. You can also tell they care about their staff which is so evident in how kind they all are. A wonderful company to work with!Services: Kitchen countertop installation
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July 2023 by Kelly Crawley
I cannot speak highly enough about Cumberland Kitchen and Bath!! My old kitchen was straight out of the 80’s, cramped, and the flow was terrible. Teresa redesigned the whole space, taking down a wall, and now my house doesn’t even feel like my house anymore! They use a mix between their own staff and subcontractors for the work, but every single person I interacted with was kind, respectful of my home, and produced absolutely fantastic quality work. They didn’t just settle for “good enough”, they really went the extra mile to make sure everything looked perfect. I had to wait about 5 months before it was my turn in the queue for construction, but as soon as the construction started, it stayed perfectly on schedule and ended exactly the day they said it would. Was it expensive? Sure, but not nearly as expensive as other companies I got quotes from and I think the quality of what I got far exceeded the cost of what I paid. If you want cheap and ok, buy some off the shelf cabinets and have a handy person install them. If you want to completely transform your home — go for the full design/build route with Cumberland Kitchen and Bath. You won’t regret it!!Services: Tile work installation
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July 2023 by Deborah Mitchell
Our bathroom remodel was amazing from start to finish. Lisa, thank you for designing a bathroom beyond our expectations. It’s gorgeous!! Rita and Colleen, thank you for being courteous and keeping the project on time. We had a few minor issues but you both made them seamless. As for the crew, I can’t say enough good things about them. They were all professional and pleasant to work with and did Excellent work. I would highly recommend this company. They understood our needs for aging in place in our home. We’re happy to say they’ll be back in September for our Kitchen remodel.Service: Remodeling