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June 2023 by Barbara Wahlberg
Yes, very good cleaners, but they need to update their hours on the website and online. This is the second time I came to pick up stuff and they were closed, assuming that the website updated for longer hours!
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November 2022 by JC LTrust
These reviews are troublingJoeyRock®️
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August 2022 by Walter Masotta
They are amazing, over a decade of service with them!
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October 2020 by Kevin Hartmann
Nice people, great service.
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June 2020 by Meredith Davis
Dropped off my oversized comforter in a bag to be washed on the 13th of November. The woman working said it would be ready by the 18th and that she would call me. She never called. I assumed that she just forgot to call me. I went there today on Nov. 25th assuming that it would definitely be all set. She said that they hadn't gotten to it yet, but maybe they could this week. I told her that I needed it and would just figure out how to wash it myself. She then took the comforter still in my bag, tossed it on the floor in front of me and turned away from me not saying anything. Poor, inexcusable customer service. I will never go back.
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June 2020 by anthony felicio
Went there today and I won’t be back. Customer service was horrible. The older lady that works there needs to be fired, she’s very rude.
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October 2019 by Jerry Schimmel
I have been using this company for years. The quality of the cleaning and
customer service have been very good. Pricing seems average. I would recommend.
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March 2019 by Jen Jacques
I dropped off my queen size comforter on 3/4/19. I got a receipt saying it would be ready on 3/8/19 but was told they would call me when it was ready. Considering my coat was done and they never called, I went in about 10 days later. I was told it wasn’t done yet, but to try back the next day. I waited until 3/19/19 to try again. It was still sitting in a ball in back. I told the woman I wanted it back and asked why it wasn’t even touched yet. Her response was “it’s a comforter and we get to it when we get to it”. Then I proceeded to ask why it’s 3 times what I pay for a king comforter at another dry cleaner and she tells me “maybe you should keep using them then”. Worst service. Outrageous pricing and a complete waste of time. Go elsewhere. $46.95 for a queen comforter when I pay $15.99 for a king comforter. Terrible business.
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February 2019 by Steven Morris
Not only are they the most expensive I have ever used, but the woman or manager was the rudest ever. She was disrespectful and miserable. I would advise anyone not to use this cleaner. Let’s teach the owner a lesson that the customer chooses to do business with them, not the other way around. And based on the other posts, I am not the only person that has encountered her wrath!
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October 2018 by Krystal George
Worst place ever!! Wish i didnt have to even give one star!!Brought in two jackets and they completely ruined one and never called me. When I went to pick them up the lady told me oh I was just going to call you to tell me one of them was ruined. Than the owner told me because it was not a brand new jacket it was not worth anything!! It was in perfect condition before I brought it there. Somehow they manager to have all the leather lining come out completely and the material that was around the pockets came completely off. Than the owner said he would not pay for what I paid for the jacket or help me at all because it was not a new jacket and I could reach out to the company where I got the jacket and complain to them that even though it says dry clean this happened. So basically he ruined an expensive jacket but would not help at all. He was very rude even though he was the one who ruined my stuff! Never will go there again!
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October 2018 by Claudia Levesque
Horrific customer treatment!!! " Manager" Lori, was rude and disrepectful to me when she charged me almost $18.00 ransom to get my 90+ year old aunts winter coat back. Coat was dropped off on November 7th, promised to be cleaned and ready for November 10th, however as of this morning , DECEMBER 2!!!, this "manager" stated just needed to " defuzz" it which she says takes an hour with a special " defuze " machine. She had no time to honor her contract with my aunt and I had to pay to retrieve my aunt's still in uncleaned coat!!! Upon inspection coat had my Aunts hair and had not been cleaned at all. No scent or freshness. Deserves negative 5 stars for scamming and indecent treatment of elderly people!!! Outrageous and rude! " Manager" stated there is no owner, has no boss only an investor who she would not care to share, no recourse or accountability....she thinks!!! P.s. Sign in there window is lit up stating...Same day service!!!!
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October 2018 by Olga Gariepy
Just had a terrible experience at this cleaners. I had to give it one star because there was no choice for NO STAR. My elderly aunt dropped off a coat over 3 weeks ago to be cleaned. My sister just went to pick it up because we have never received a call. My sister was given attitude and a poor excuse as to why the coat wasn’t ready 3 weeks later. We looked at the coat once home. This coat has not been cleaned. It has my aunt’s hair still on it as well as the fuzz from her white sweater. My sister paid $17.00 in ransom to be able to get the coat back. Never again!!
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October 2018 by Mike Naughton
High quality laundry and dry cleaning. Consistent. The best service around
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October 2018 by Greg Holt
They are always are ready on time
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December 2017 by Claudia Levesque
The "manager" lori was disrespectful and dishonest on top of rude and horrific. Took my elderly aunts coat on Nov 7, promised to have it dry cleaned and ready for November 10th, however as of this morning Dec 2nd, the coat was unclean and she reported needed to "defuzed "by a special machine. She said every dry cleaned coat needs to be defuzed, process takes 1hr with her special machine and she has not had time in 3weeks to honor her contract with my elderly aunt and won't do it today either. I had to pay almost 18.00 ransom before she would release the coat. Upon inspection it was not clean, had my Aunt s hair on it no fresh look or scent....also no tag of task completion stapled inside.!!! "Manager " Lori said no boss or owner just an investor that she did not care to share....No respect, dishonest scam treatment was our experience..P.S. Sign in front window advertising Same Day Service!!! Outrageous!!!! "Manager " was horrible and the complained to me that she was alone....dishonest to contract for a service when you know you have no intention or ability to honor!!! Then charge for a service when you know you did not honor!
