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April 2023 by Mark Frank
Back in off the street. Mgr came right out to assist. Very friendly crew. Informative as to entire process.
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January 2023 by Jahosiphat Bojangles
Lady at the front desk is extremely unpleasant and has an attitude. Short, too much makeup, dark hair. I will not be coming back
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November 2022 by Elizabeth D.
Somebody stole a hubcap off my car and I was directed to call LKQ. After I was hung up on three times, a rude female finally answered the phone and acted like I was bothering her. She asked the year make and model of my vehicle and what size tires I had. I told her, but I said I wasn't sure what size tires. She said "well you know what? we don't have anything in stock anyways" and then hung up on me. Please do not spend your money here.
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November 2021 by Richard G
I called to see if they had an ecm i needed gave them part# and vehicle info and told me to it was available and I asked if I can go and get it they said yes, when I got there they told me they had to pull the part and will call me back when it's ready, never called me back I called back 2 days later drove back to get the part, got the part and took it to the shop it was the wrong part, japan donor and I needed US, drove back to return it and now I have to wait to get my money back check in the mail. Lost 3 hours driving back and forth plus gas.
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November 2020 by Tony Souza
Very nice to deal have anything you need
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October 2020 by Lucy F.
Since August I have been waiting on a credit. They charged my card twice on the same day. The original order was damaged that we didn't even pick up. On the same day they charged me a second time. They did the credit for the damaged item, but never for the second charge, that shouldn't of even been charged. I have been working with them since August, sending them all the documentation on the charges, having to follow-up with calls, and all I keep being told is corporate is saying a credit was done. I provide them the documentation on the credit for the first charge, and ask them about the second charge and all they say is we cant see all the information on billing in our screen. The runaround is insane, I call cooperate and no one ever answers. I ask for documentation of what was sent to corporate and nothing is ever sent to me. I can't tell you have frustrating this has been, and I would urge people not to do business with LKQ!! Not even one star!!!
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July 2020 by sam stone
Lousy staff at this location for Al cake you auto recycling. Bought a $2700 engine and been doing business with LKQ for over 20 years and the sales rep ( Kelly) that we gave the sale to was inconsiderate to help us find a small hose that they took with our core, will never do business with LKQ.
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July 2020 by Marisol Ruiz
I called the day before to see if they had my part in they told me yes that they had it i went the next day at 800am payed for my part I was told that they will call me when it gets there that afternoon payed 458.00 I waited and they never called me tomorrow I’ll see if they will call me for my part keep every one informed
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July 2020 by Greg Silva
This is the worst place of all the lkq facilities. Worst place to visit or work. Fu sprinkler! You won’t believe the stories I can tell you. dem disaster! STAY AWAY!!!
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March 2020 by Justin Hurson
No one use this company! One of there truck drivers nearly ran me off the road then took off cutting off another driver to do so. This happened today (03/04/2020) at 3:45 PM on North Street (RT. 28) in Randolph, MA. I caught the plate thankfully (Mass Plate) S80-834. Consider your selves warned!
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February 2020 by Alexa Lozowski
Get parts here for my work. Jennifer is so sweet and helpful, deliveries are always on time. Love this place
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January 2020 by Hugo Felicio
Great service and the people there are very friendly and helpful and they can get u wat ever u need or order it.i will definitely be back there.
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January 2020 by Beethoven Penalo
I called Monday and ordered a window to be available for Wednesday I followed up on Tuesday to make sure the order would be ready for Wednesday then I was told the order was never placed on Monday. So on Tuesday the gentleman on the phone helps me confirm to have the window for me on Wednesday Wednesday morning I go in the windows not ready after two hours I’m told they don’t have the window. I patiently waited for two hours horrible customer service it’s a bad way to do business.
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December 2019 by Glenn Pierini
I had great service up to the point of they never called me to let me know my part was in I called them and then they let me know it was in it's been there since this morning
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July 2019 by Bruce Silva
It was okay customer service is like a 3 1/2 stars but I was able to find what I needed for an okay price
