-
December 2023 by Dylon Adu-Gyamfi
Daron loves his job and it shows through his work. I desperately needed new tire covers and he informed of where to get them and come back so I can get them put in. It took no longer than 3 minutes for him to do, and he was professional through the whole process. Highly recommend!
-
December 2023 by Greg Brailsford
DO NOT TAKE YOUR CAR HERE. It's a clown show. I took my electric vehicle here for 3 years. But when I made my appointment the manager told me he needed to check to make sure they could take an electric car and he would call me back. Never called me back. Took my car in, he said everything was good. Two hours later he calls me to ask me if I have hockey pucks to lift my car with. Why would I have equipment you're supposed to have to lift my car?? Are you going to ask me to bring my socket wrench too? So he said they couldn't do my car. Could have told me anytime between when I made the appt and before I brought it in but instead waited until 2 hours after I take it in, when I needed the tires swapped before a road trip we were taking the next day. Totally left me hanging. I've spread the word with family and friends and none of us will be taking our cars to Monro anymore. There are more professional places than this.
-
December 2023 by Sabriyah Taher
Have gotten my oil change and brake inspection done here for two years. Great service, good turn around and helpful.
-
December 2023 by Carol G
I did trust you with my vehicle four years ago. I went to you religiously for just about everything. Then you told me that the noise that I was hearing when accelerating was due to my floormat getting caught up on the gas pedal and creating a sound that apparently only I could hear. You basically dismissed my claims. Well the sound only got louder over time and now I am being told that I need a new torque converter on my transmission. It could have been fixed possibly if it had been caught sooner. I stopped going to you after that, and I’m glad I did because you obviously not only cost me a ton of money but you didn’t do me any favors either.Perhaps it’s because you’re simply not qualified to be anything more than tire changers. ?
-
December 2023 by Allen K
Waited over two hours to do an alignment, they didn’t even touch the car. What was the point of the appointment that I made then? Most places charge 99$ for the front alignment and I paid 140$. Wasted my day and couldn’t get anything done!!
-
October 2023 by Amanda Dutra
Love the Cumberland location!! Service is always quick and the work done is excellent. Staff are super friendly and knowledgeable.
-
October 2023 by Frederick Lane
Picked up a nail at the end of a drive from Brooklyn to Rhode Island. Pulled in here at 6 and these guys got me squared away with quality replacements (both rear tires) in less than an hour. Very prompt and courteous service. Highly recommended.
-
October 2023 by Loosenut Behindwheel
I used to go to Pawtucket Monroe. Never had any bad experiences. Recently started going to the Cumberland location for my oil changes. Everyone is very nice. Prices are reasonable. So far, so good !
-
October 2023 by Chase
Best guys in town. Shoutout to George for patching me up quick.
-
September 2023 by Izabella Da Silva
I have yet to go to somewhere for my car that has such great customer service. These guys were efficient, honest, and super friendly! Will definitely be taking my car back as needed!
-
August 2023 by Beth Benton
First time visit to this location the customer service was exceptional and they took me as a walk in at 5:15p on a Saturdayfor an oil change. I will definitely be traveling out of my way to continue service at this location!!
-
June 2023 by Duane Woodhouse
Excellent work done in a timely manner. ?
-
June 2023 by Marcella Sajdak
Very professional and polite. Had my tire repaired. Reasonable prices.
-
May 2023 by Kellie Nash
Came at 9am for an inspection on 5/6/23 and place was closed even though there’s signage everywhere that they open at 730a. Another customer was waiting too for their appointment.
-
April 2023 by Visionest Records
It's an amazing clean place with outstanding customers service and the workers really know what there doing
