Rumford Pet Express is a family-owned, fourth-generation pet specialty retailer. It offers a wide selection of high-quality natural foods, treats, toys, and accessories. The store features self-serve dog wash stations and hosts helpful services like puppy training classes, nail trimming clinics, and adoption events. Customers find the staff extremely helpful, knowledgeable, and passionate. Reviews highlight employees who take time to give detailed recommendations on food, allergies, and general pet care, making new and experienced pet owners feel supported. The store is described as clean, well-stocked, and a favorite for its great variety and prices. Many customers state they will definitely return and recommend it.
I am huge fan of Rumford Pet Express in Cumberland. The staff is ALWAYS helpful, the store is well stocked and clean. They all have been extremely helpful particularly as my cats have aged and now require different food. It's been challenging. Luckily they are knowledgeable and patient.
January 2026
Very friendly and helpful staff. They have a great selection and it’s rare for them to be out of stock on the items I need.
January 2026
I currently have “ a lot “ going on with my 7 1/2 year old German Shepherd and Joan was extremely helpful talking about “ raw “ foods and quality , benefits and possible concerns. She spoke at length and didn’t make me feel like I was asking unfounded questions.
