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September 2022 by Claire T.
This Stop and shop constantly has empty shelves. Prices are higher with low quality items. Produce doesn't look fresh with noted mold on some items. Moreover, it is very difficult to shop here because it never has things I need. The Mendon road store is close to my home so it is my go too store. Clearly, I need to find a new place for groceries. Stop and Shop is a rip off.
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July 2022 by Joely F.
My first time at this stop and shop. The fruits and vegetables were not fully stocked but I made due with what was there. Not a bad place to shop.
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February 2021 by Valerie T.
Of all the Stop & Shops I've visited I feel like this is the worst. The staff is rude and lazy. They always act as if I'm bugging them by asking a question. After the last incident I had I decided to never visit this store again! I was in self check out and buying Tide which was on sale. The sale price didn't ring up so I asked the women there. She looked in the flyer and said well its not in the flyer so it's not on sale...I told her to go look there is a sign. She rolled her eyes and called over a guy, who was putting up candy. He went over got a price that was a sale price but higher then the one I saw. I told him that...he said he saw that sign but it was empty (BTW, this wasn't said professionally, he was upset)..ummmm..I purchased the last one....sooooo...not sure why he didn't look at what I had before he went over there... So the women told me I had to use the digital app..which was fine but I never used it before and told her so. She actually huffed..again like I was bugging her..WTH. She also didn't know how to use it so had to call over yet another guy. This guy seem younger then both of the previous employees yet was the most professional. I must at admit nicer then anyone I ever experienced there. I'm writing this because this isn't the first time I encounter staff here being rude! It's happened so many times that I decided not to spend one more dime here. I believe if management cared it wouldn't be so many that act like that. I rather drive further away to a didn't store!
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April 2019 by Roark C.
Wont be going back here anymore. A few years ago they installed a hand held barcode scanner device near the entrance that NEVER worked like its supposed to so everyone gave up on it. Now it just sits there collecting dust as a reminder of what a failure of an idea it was. Then they fired most of the cashiers and just assumed youd be fine checking yourself out with the incredibly inconvenient self checkout machines. Giving me anxiety every time i picked up an item that didnt have a barcode like fruit or prepared food. I guess they just hoped youd just train yourself on how to operate these machines. Cause you work for Stop n Shop now if you want to eat today. The straw that breaks the camels back is this RIDICULOUS, monstrosity of a robot that they have patrolling the aisles. The thing beeps incessantly, like your car when you forget to put on your seat belt. Its maddening. Every chance these guys get they shove a failed attempt at 'modernizing' the grocery store experience down your throat. I JUST WANTED TO GET SOME FOOD! I didnt want to be part of your misguided attempts at competing against Amazon. They say this robot rolls around the store looking for spills but it actually collects data on where you spend time, how long you stand in a spot and is recording EVERYTHING. There's a camera every 2 inches on this thing. Stop lying, you burned your good will somewhere along the line of your other failed attempts at trying to stay relevant. Heres an idea, maybe you guys can offer some fresh food in the prepared food section that isnt DRENCHED in mayonnaise. Or maybe some hot food that doesnt look like its been sitting in the corner since last Christmas. Thats it, im done. With this review and with the store.