University Otolaryngology

Hours: University Otolaryngology is a medical practice that has received mixed reviews from its patients. Many patients have praised the exceptional care and compassion provided by the doctors, particularly Dr. McRae and Dr. Groblewski. Patients have highlighted the doctors' understanding, kindness, and expertise in addressing various ear, nose, and throat conditions. One patient described Dr. McRae as "nothing less than extraordinary," praising his care during a tonsillectomy and his support during a "traumatizing and life-altering experience." Another patient commended Dr. Groblewski for making their 9-year-old daughter feel comfortable during a consultation for tonsil removal. However, the practice has also faced some criticism regarding its office management and communication. A parent expressed frustration over the lengthy delay in receiving test results for their daughter, despite multiple calls to the office. While this issue was eventually resolved with the help of a Physician Assistant, the parent was still hesitant about the practice's ability to provide timely follow-up. Despite these concerns, the overall patient experience at University Otolaryngology seems to be positive, with one patient describing their visit as "incredible" and the actual patient care as "10/10." Another patient praised the practice for resolving a chronic condition and improving their quality of life. In summary, University Otolaryngology appears to be a reputable medical practice that provides excellent clinical care, but may need to address some administrative challenges to ensure a consistently positive experience for all patients.

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1. East Greenwich, Rhode Island