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October 2023 by Beverly Veliz
If I could leave negative stars I would. Never going to this place again. I would never recommend anyone to go here. I got my eyebrows waxed & this lady ruined my eyebrows. Did not listen to me whatsoever. One eyebrow is thinner than the other. My eyebrows were not like this at all!!
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October 2023 by Lisa Martins
I tried going back to this salon since it was under new management. To be fair there are a few nail techs that are good at what they do but there are a few that are absolutely awful. Even with making an appointment with a specific person, they tried setting me up with someone else once I arrived. I will never go back to this salon.Services: Pedicure
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September 2023 by Sabrina Rave
Called for a pedicure appointment and told them I could only come in at a certain time and couldn’t do later. They told me that I could come in at the time I had asked for. I got there and waited 20 minutes before walking out while they completely ignored me and finished up other clients.Service: Pedicure
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September 2023 by Rachael Lynn
they cut your fingers every single time & usually the nails look like my 5 year old painted them. don’t go hereService: Acrylic nails
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August 2023 by alielizabeth
I have been getting my nails done at bonsai off and on for four years and every time I go they are always hit or miss. It feels like half the staff wishes to rush through acrylic sets while others really put a lot of time and energy into making sure they’re perfect, so you just have to hope you end up with someone who cares. Today I got a set that is completely not straight and looks comedically large on my hands. When I addressed to the tech that they are not straight (when she glued on the tips- before any acrylic application!), she gave me one quick file. The tip was glued on wrong, I didn’t need a file I needed it reapplied and she neglected to do so. Disappointing to spend $50 on something I want to take off immediately.Service: Acrylic nails
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July 2023 by Heidi M.
My technician didn't appear to speak much English so my personal interaction with the staff was very limited. She did a great job with my mani Pedi. I would go back.
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June 2023 by Jennifer Johnson
I have been to this nail salon many times and had great results, however yesterday I got possibly the worst pedicure, $70 and half of the things were not done and my gel polish came out lumpy. I won’t be going backService: Pedicure
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June 2023 by egea kail
Awful work done on my toes, a five year old could have put the polish on better then what they did.Place is also not very clean.They need help!!Service: Pedicure
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May 2023 by Kassandra Delacruz
i was going to the movie theater in seekonk but i had some time before the movie started so i went to shop for some things at target right in the same plaza at the movie theater, i accidentally left my AirPods at target register where you cash your self out and i didn’t notice it into the middle of the movie so i couldn’t get up and leave to check and i was with my five year old daughter and her friend both the same age so i decided to check find my and noticed they was ringing at nail salon 5 minutes away after the movie i ask employees there and also went back to target but it’s wasn’t either so i decided to go to where my AirPods was saying they was at walked in and ask the owner of the salon if my AirPod was there, because it was ringing there was there she said no the workers/owner said no it wasn’t I walked around for like 20 minutes with my girls in front the salon trying to figure out why they were ringing there, but nobody had them around 8 pm later that night i check again my AirPods location is staying in Cranston, so I drive to Cranston to the address and guess who had my AirPods ?when I knocked on the door the owner her self had them, and yes i got them back but please be careful leaving Anything behind because if she did it to me and and i wasn’t even at her salon i can imagine for anyone who goes and left something behind she could’ve left it right when she saw her at all, gave it to customer service desk or any worker at target.
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April 2023 by Nicole Augenti
Absolutely terrible job! I think her name was Gina! She went so fast got gel all over my fingers didn’t clean it off. The design. I asked her to do she said she could came out so ugly. Laid the acrylic so thick and bumpy I asked her not to cut down and what does she do. Cut my nails down. Will never go here again what a waste of money! If I could give zero stars I would! Customer service was terrible too! Don’t waste your money here!Services: Acrylic nails
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December 2022 by Kale Chips
Love this salon. I’ve come here a couple of times and they do the best dip powder manicure in the area. The standard price doesn’t include the bells and whistles (like paraffin wax, shoulder/hand massages, etc), but the quality is worth the price. Staff is super friendly and they take walk ins! Just a heads up if you come here it’s cash tip only. They have an ATM, but it charges a fee.Service: Dip powder
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December 2022 by Chelsea Jones
This place is terrible, I tried to give them more then one chance and came to the conclusion I will not be returning. Twice I have paid overprice for low quality work and leave absolutely disappointed. Both times I asked the nail tech to leave length for a gel manicure and my nails were filed entirely down by the end to almost nothing left and there not even being a point to having a manicure anymore. I asked for a simple design and was told they were able to do it and I’m pretty sure I could have just done a better job myself at that point. I wouldn’t be as upset if they didn’t charge me fully professional quality price but that’s not what I received at all. Extremely disappointing.
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November 2022 by Amanda Dupuis
My teen daughter has gotten manicures and acrylics here and they have done a good job. I'm given 2 stars because I recently got a pedicure and whatever they put on my feet burned, I told them it was burning and they just rinsed it off. Later that night my feet cracked open and were bleeding and scabbed. Very disappointed. My mother recently tried a pedicure there and now has a staph infection in 1 of her feet. We did not call and inform them of either so they did not have the chance to make it right in anyway, that part is on us.Services: Pedicure
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October 2022 by Deidre Plante
I Personally Like Going Here For A Pedi , Very Professional And Clean . I Also Have Very Sensitive Feet , Never Once Felt Uncomfortable
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October 2022 by Tori Harris
I have been coming here for years they use to be great idk what happen but don't waste your money on nails they last for a week if that without popping off. It's very sad that there products are clearly more cheap now it's a waste of money. The pedicures are good but be careful with the ingrown nails they will get infected. Other then that don't waste your time with a set.
