-
November 2023 by Liz R.
I love this branch! I'm writing this while making a deposit at the drive-through and specifically because last week I had to go to another bank that is a major chain bank in this area and really did not want to have to physically go in the bank, but I needed more than ATM services....drove to 2 different locations, both drive-throughs closed during the middle of the busy day. Harbor One has always had their drive-through window open during the hours that they state that they do. I think a drive-through being open at a branch is a major reason to even have a branch, so I really appreciate that Harbor One in EP always keeps their drive-through windows open when they say they do. And then, to top, they have excellent and friendly customer service every time:)
-
April 2023 by To Be Con't ..
It's a constant battle to have access to your money. The ATM's that they had were either always broken or out of cash. Now they have replaced the 2 previous ATM's with only 1and that one has not worked the last 2 times I have tried to use it. Considering your hours of operation are less than stellar, you should at the bare minimum have functioning ATM's. It's like my money is being held hostage. Not that I want to go to one of the big banks but you are making it pretty easy to leave your establishment.
-
August 2022 by Devin Rhodes
Love this bank, have been using one in mass since forever and was so happy there was one up the road when I moved to Rhode Island. I’ve never had any problems and they helped me set up my business banking account as well!
-
June 2022 by isaiah tavares
TERRRRRIBLE CUSTOMER SERVICE!! Don’t believe any of their commitments to being local. You can’t even call the bank and speak with a local employee.
-
October 2021 by Debra Duquette
The staff are super friendly and helpful! I love this location and this bank!
-
July 2021 by David Andrade
I just want to thank the staff at the bank excellent service.especially Sasha asst manager ,she went above and beyond to look into and correct an issue…
-
February 2021 by Joseph Buono
I recently opened a business account at this branch. They could not have made it any easier for me. I was so impressed with Sasha and Nicole and the entire staff. It will only be a matter of time before I do all of my banking with Harbor One. Go see for yourself and tell them 48x37 distributors sent you.
-
November 2020 by Margarida Fontes
Been banking there for awhile, staff very helpful, new manager is very knowledgeable.
-
September 2019 by Joseph Capaldi
Convenient
-
August 2019 by Alexandra Garcia
They take advantage of their customers and hold them responsible for mistakes that happened on the banks end. I had Coastway for 8 years and they were truly amazing, so sad to see this is what has happened.
-
November 2018 by Daniel Dalton
Had always been great super helpful friendly employees while it was Coastway. Had a mistake happen while it was still Coastway during the transition to Harbour One and the HarborOne staff contacted me on a holiday when the banks were closed to assure me it would be fixed first thing in the morning the next day and it was. I am very impressed with the the way it was handled and now looking forward to the transition.
-
March 2018 by Alethea Schenck
Very pleasant staff - will go out their way to help you in anyway they can ðŸ˜
-
August 2017 by Ariel Blessie
I've moved around a lot in my life and I can say with 100% confidence that this is the worst bank I have ever used. Not only is the bank atrocious when it comes to credit cards and opening accounts, but I tried to use them for a mortgage. Karen who works the home loans was absolutely unreachable. She delayed our buying process and repeatedly told me to try again next week. When I did try on the following week she literally told me to "back off". That is NOT okay business and I honestly do not know why she is employed because she was absolutely useless. I went through Rhode island housing instead. I will never use coastway for anything again. They trick you into high interest rates, they are the scum of the bank world, and I am closing my accounts asap.
-
August 2017 by Peter Moniz
Very friendly staff, always helpful and happy to see you. Great bank I highly recommend.
