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January 2024 by Anonymous Anonymous
Richard is the best SALES MANAGER ever ! Suited all our needs and got us into a beautiful and unique Hyundai Sonata can’t thank you enough for all your hard work ! And you deserve the world for your kindness and dedication to your company! Will definitely be returning for a new car when needed
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January 2024 by Bruins Fan 127
100% Wouldn’t Recommend
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September 2023 by Holly Harald
Horrible place to buy a vehicle from. 5 times now bringing back for the same issue and still nothing gets fixed. Don't waste your money buying from here!!!!
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August 2023 by Derrick Martins
Just recently purchased a 2010 Audi A4 test drive was perfect of course but when i picked up the vehicle about 2 weeks after that i drove off the lot and went straight to work within 30 minutes the check engine light came on and never went away so what they did is they cleared the codes so i can test drive it and think everything is fine when it wasn’t i just got a call back from the Audi dealership in Warwick saying after the diagnostic’s the repairs are about 4,200 dollars when i called them that same day i purchased the car and explained what happened i was told by the owner that they would take care of it never got a call back to check on the car nothing i wouldn’t trust this dealership communication is terrible should change your name to first class SCUMBAGS.
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August 2023 by julio vargas
I just got my new car From Charlie from First Class Auto Sale and not words can Match how good he was with us. BEST DEALERSHIP AROUND.
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August 2023 by Ben Phelps
Listed a vehicle for sale online that they didn't have. Told me car would be reserved for me once it came in and they would call me. When it came in there was no call.. I called them to see what the situation was and they don't pick up my phone calls. I call from another phone and call gets picked up instantly.(ignoring the fact they blocked my calls because at this point no way I would buy from them) Now they tell me vehicle is in but needs service, they will call me when its done. Well 2 weeks later (1 month after I first saw the listing) and still no call. I'm guessing they listed the vehicle for less then what they could have got and decided to not honor there word with me. Go anywhere else to buy your vehicle!Update: what I wrote is my experience with your business. You called me to get me to take down the review and wouldn't even let me speak without you speaking over me. Now you try to make it look like I'm lying. The customer service here just gets better and better
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August 2023 by Jason Mozzetta
Made my car purchase from Charlie at First Class Auto Sales in East Providence. Charlie was great made my purchase process very easy and stress free! I recommend going here for a great shopping experience. Definitely will be revisiting for future purchases.
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August 2023 by Sean Harris
This place used to be Cullco in Cranston. That old place had a bunch of low reviews because their service is actually bad. One of the salesmen lied about the condition of a Matrix they had for sale and said they’ll just sell it to someone else for a markup if they couldn’t sell it to me. Don’t buy your cars there.
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July 2023 by Steven Martin
Very good service. I have purchases 2 cars from them and it is a very easy process. Elie and Alexy are very helpful.
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June 2023 by Peter Saucier
Bought a car a year ago. Warranty was pushed towards us, and we asked some specific questions about coverage. Like, does this cover the head gasket if it goes. Because we've had that problem before, and it's expensive.We were told if we purchase a certain level of warranty it does, so we paid extra. Well here we are with a leaking head gasket, and the warranty company says the seals and gaskets plan we paid extra for doesn't actually cover seals and gaskets in most cases, esp. Not head gaskets. Thanks a lot first class auto, appreciate it.Turns out the warranty also has a clause that we need to bring it to the dealer for repair, but when we tried to we were told they don't have time for us. It took weeks of time and hours and hours of calls to get the warranty to approve us going somewhere else. First class auto service department wanted nothing to do with it and didn't stand by their sale. Then they denied our claim anyway because we were misled about the coverage.
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February 2023 by Lisa Pacheco
If I could give more than 5 stars I would! My dad's mechanic recommended we come down and check them out. Came in with a few cars in mind and ended up buying a different and better car. Easy and great people to work with!
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February 2023 by cathy davis
Set a day & time to pick up my car. And got dropped off in this cold night. They are closed!
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January 2023 by Kristen Silva
Sold me a 11 navigator that needs manifolds and they reduced the price but still charged me $15g. Place blows!
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October 2022 by Patrick Burke
I went in knowing my price range and what I was looking for, and I found exactly what I wanted at First Class. Steve Wight and Eli at First Class Auto Sales helped me with all of the annoying aspects of my car buying experience, they found a credit union with great rates and took care of switching my registration over and working through the paperwork. Would strongly recommend for someone who is looking for a vehicle in this price range.
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October 2022 by Freddiesh Patel
Best place to buy used cars, always big selection.