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June 2023 by C S
Work with Independence frequently as a therapist, and they're the best vendor out there ! Very pleasant annd helpful and they help with the entire insurance process start to finish. Wish every vendor worked as well as they do.
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March 2023 by Jan Stello
I would highly recommend. The gentleman who worked with me was patient and showed me different options for my needs. He was exceptionally considerate when it came to delivering my equipment.
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June 2022 by Bob V
Don't have what do you want at times . When it comes help Thay don't care
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February 2021 by Mrs S.
Excellent staff. Special thank you to Todd the owner for all his help. Reasonable pricing if you don't have insurance companies cooperating or no coverage at all. Nice and local to my area. Highly recommended.
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September 2019 by Richard J
My Doctor ordered a Gel Mattress Overlay at the end of last week. It was approved by my insurance and it was delivered today. Less than a week from start to finish. Great people to do business with. All very friendly and courteous. Also Independent delivers free. Have done business with them several other times and will continue in the future. Thanks for your Service.ðŸ‘ðŸ‘😀ðŸ
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October 2018 by Toni Walsh
Very helpful and pricing doesn't break the bank. The 2 men I spoke to were pleasant and professional.
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July 2018 by Chad Pinelli
Insurance order my dad a shower bench delivered. The delivery man showed up in the time frame and was friendly.
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May 2018 by Nikki Vee
Rented a transport chair for my elderly mother's visit to assist in getting around while sightseeing. Independence had better monthly rental pricing and customer service than other mobility medical supply centers in the area. Jim was helpful and informative over the phone and in person (provided a brief and simple demonstration of how to operate the chair), and the equipment return process with Richard was quick, efficient and friendly. I would definitely engage this company's services again in the future.
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December 2017 by Elizabeth Herman-Medeiros
I went to this company because at the time, no other business had any knee scooters in stock for my sprained ankle. I thought I was responsible to submit a claim for reimbursement which was allowed under my BC/BC plan. Even though this company is a provider with BC/BS they did not submit a claim for me because I paid for the scooter first. Yes, I was ignorant of how the system worked having never had to rent any medical equipment, however, shame on Independence HealthWares for not going ahead, reimbursing me the $75.00 and then submitting a claim for me. PURE GREED! I will tell everyone I know of my experience and make sure none of my friends or family does business with them.
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September 2017 by Richard
Great service and products with free delivery. I have got a hospital bed and a rollator walker delivered to me in West Warwick R I and the gentleman who delivered it. Drew is very courteous and explained all the features on both items. Look forward to doing business with them again soon. Thanks for the Great Service.
