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October 2023 by Kelli Anne
My truck was damaged recently and I found J & J Auto Service via a Facebook community page. I keep this truck immaculate and was very nervous about trusting someone with it. Well all my anxiety was put to rest by the quality work this shop does. It came back looking amazing. Not only was the damage fixed but they cleaned her up real good! Highly recommend!Services: Painting
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August 2023 by lauren macgray
Would highly recommend J&J Auto Service. By far the best customer service and their work is top notch. My front drivers side bumper was ripped off and J&J not only repaired this, but they made my entire car look brand new. They called every Friday with updates and were extremely helpful and informative. I would highly recommend J&J to anyone looking to get repairs or anything else done. You won’t be disappointed.
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August 2023 by Kaitlyn Stephens
I’ve never felt so taken care of! Excellent service and they call you every Friday to give you updates on your car. My car had a lot of damage and it looks entirely brand new and it was ready to drive so quick. Johnny and Melissa were the best!
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August 2023 by Roisin O'Mara
Do not buy from this mechanic! He sold me a car that had a recall on its transmission. I had to spend thousands fixing it after only nine months of having the car. As a mechanic, he should’ve known this, but he sold it to me anyway.
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June 2023 by Sabine Green
I have been a customer at J&J Auto Service several times! Not only is their work top notch, they have the most amazing staff. My Audi A3 was T-boned one time and side swiped another - each time, J&J made the car look brand new. They have impeccable attention to detail while keeping me updated on the work. I highly recommend them!
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June 2023 by James Bacon
Johnny's been repairing every vehicle I've owned since the 90's. Meticulously detailed work and very customer service orientated thanks to Melissa and Mark's professionalism. They will deal with insurance matters, have rental accommodations made in advance so no stress. Vehicle will look like it just came from the show room. Highly recommend J&J Auto if you are looking for great quality repairs and exceptional customer service.
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April 2023 by Marsha Thayer
J & J Auto was recommended by a colleague. My SUV was hit in the rear quarter gas tank in a parking lot. I contacted Melissa and she walked me through the entire process. They made sure I had a rental car, while my vehicle was being worked on. They dealt directly with the insurance company, so I didn't have to. John and Melissa had patience with me, as I've never had to go through the process of a repair of this nature. I picked up my SUV last week. It looks and drives as the day I drove off the showroom, a month ago. Thank you John and your Team!Services: Painting
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April 2023 by Karisa M.
I was rear- ended and referred to J & J by my car dealership. They were super accommodating of my work schedule and gave me a lot of options for initial appointments. They were also very honest about the wait time of getting my car in to be fixed ( which was not that long), what repairs would be made and how long said repairs would take. When the insurance company gave me the run-around, they were very helpful in helping me figure things out. They also did a beautiful job on my repairs. I would certainly recommend J & J Auto to anyone needing auto body work.
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February 2023 by Michelle Silveira
A kind, respectful, flexible, knowledgeable, talented, and supportive company. They stayed after hours to allow me to drop off my car when I got out of work and helped me with insurance when I had no idea what I was doing. Everyone was very nice and went above and beyond. Not to mention that the work they did was flawless. My car’s color is a “cosmic blue”, you can’t even tell where the repairs were made! Highly recommend!Services: Painting
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February 2023 by Jane Murray
Thank you Mark and Melissa for making this repair stress free and an exceptional experience. I can't believe how you handled everything with such ease!!My car looks like when I first got it!!!!!!! And clean!!!! WOW!I'm in awe of this highly professional andoutstanding repair. Thank you, thank you, and thank you again.A+ service!Service: Body & Trim
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February 2023 by Kelly Silveira
Came here to get my car repaired from a small accident. Best decision I made. I was taken care of from the minute I picked up the phone to call in. This team is informative, genuine, and always there to help. Communication was A++++. Such great people that work here and their amazing work on my car was the cherry on top. HIGHLY RECOMMENDED !Services: Painting
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August 2022 by Dana Alger
If you ever need body work performed on your vehicle, there is no better place than J&J. John, Mark,and Mellissa were top notch in every way. From explaining the process, to dealing with insurance company, they were professional in every aspect! And the quality and expertise of the work done on my vehicle was Grade AAA.I would rate them six stars, if there was room!!!Services: Painting
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May 2022 by Gary K.
My car had front end damage. They took care of it without any effort from me. The car is eight yrs old and now looks and drives like a new car. Best auto service shop ever!!!!! Rich L.
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April 2022 by Brandon Braga
J&J Auto were fantastic from start to finish when my wife’s car was side swiped in a hit and run. Even with difficulties through the insurance company, the entire staff was great and helped us through the process. Everyone was courteous and great with communication. The actual work done to fix the car was spot on too. Looked like the car was never hit! Even gave it a nice wash and vacuum before we picked the car up. I would recommend anyone to J&J because of the great experience we had with them!Services: Painting
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March 2022 by Joshua Berry
I'd give 6 stars if I could. I never write reviews, but they went above and beyond. The body work is impeccable. The car honestly looks better than when I purchased it. The paint blend is perfect. They cleaned and detailed the interior, which I was not expecting. Understanding that this is our family car with 3 young kids and no rental insurance (yes, shame on me), they did everything they could to expedite the repairs, including troubleshooting supply issues for parts. They handled everything with the insurance company, who is notoriously difficult to deal with. The staff & owner are very professional and took the time to answer my questions without hesitation. Mark met me at the car for drop off and explained the work in full at pick up. Best experience i've ever had with a body shop.Services: Painting
