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June 2025 by Joseph Cavaco
Yoo you want Abby and Oswald awesome people the customer service kept giving her shit but Abby stood strong even though it took four hours to get my phone she never gave up you guys are awesome and thank you now my new favorite metro spot
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June 2025 by Leo Alberts
All I can tell you is I am very blessed and every time I go there I see Robert. He is definitely the guru of gurus when it comes to your Metro phone as well as your billing cycles. He always looks out for the customer first no doubt about it he is definitely beyond experienced with exceptional customer service.
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October 2024 by Jodi Perron
I had the pleasure of receiving excellent customer service from Javier O'Malley at Metro PC last week, and I couldn't be more satisfied with my experience. From the moment I walked in, Javier was friendly, professional, and eager to help. He went above and beyond to ensure that all my concerns were addressed and that I left the store completely satisfied.
Javier took the time to explain everything clearly and made sure I fully understood my new phone plan and all the options available. His knowledge of the products and services was impressive, and he patiently answered every question I had. It's rare to find such dedication and attention to detail in customer service these days.
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September 2024 by Nicole
The started off giving one deal then they told me I could t get that deal because they realized the could get more commission on the other one ... I could have gotten better deals online or at other locations... They don't care if people have a budget ... They will say and do what ever it takes to get that sale I don't recommend coming here ...
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September 2024 by Crystal Carrion
There was a man working. He was so nice and helped my fiance and I switch to a different phone for free
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July 2024 by Chris Dorr
Havier is the best!...helped me out big time!!!
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November 2023 by Giavanna Marie
would not recommend this place… I use to come in and see a regular girl i don’t know what is going on now but this place is so unorganized I’ve been waiting for my replacement phone. I’m switching to another company tomorrow after being phoneless for almost a month.
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October 2023 by Foday Tarawali
Mad because I walked in and SPECIFICALLY told them what I wanted done and was HIP to the phone business. SPECIALLY asked her to activate new phone on arguing and KEEP SAME SIM because I don't want to pay for one. Bitccchhhh charged me for one. One I did not need.
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October 2023 by Suela Johnson
Went in looking for a phone because my screen cracked badly and the place I took it too was unable to successfully replace my screen. The Revval was recommended. Made my purchase then went home and changed over my info on my own. Touch screen is lagging behind something awful. The aux plug in don't work. The Bluetooth feature connected but won't stay connected. I've been waiting approximately two weeks or more waiting on a replacement phone. When I return six days after my purchase I was told I needed to see the young lady that sold me the phone. That took an additional three to four days. When I showed up the store would be locked . Then I started calling and I'm still waiting on a shipment of phones to come in. But I'm so disappointed with my overall purchase. I won't ever buy a phone by Revval again.
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August 2023 by Jay R
Crystal was amazing ! She is incredible at her job and looks out for the customer. Much appreciated!!!!
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August 2023 by Isa Saraiva
Excellent service by this girl gina
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July 2023 by Michael Palumbo
Today was the absolute worse customer service I have ever received anywhere !!! First the young lady was 20 minutes late ? then while pretending to try and help me she was on a personal phone call which also made me angry along with her being extremely rude and called me the a$$hole !! I walked out without any assistance whatsoever ???
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May 2023 by Trent Johnson
Worst place to do business man. Just don't do it there's three other metropcs within ten minutes of this one save yourself the time and aggravation of poor service
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May 2023 by Diana Cymerman
Horrible customer service. My mom and I had questions and they treated us like we should have known everything. She interrupted every question we asked and when asked what her name was and the owner she refused to tell us.
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May 2023 by Gee Cruz
great customer service! I was in yesterday and watched a customer give them such a hard time, these ladies are fantastic!!
