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February 2024 by Nicole Kathlene
I am blown away by the CS service, helpful knowledge and tips from Rick's repair.Rick is honest, highly knowledge and straightforward. He takes his time when speaking to you so you don't feel rushed especially if you're in a stressful situation with your TV.He will do his best to help you over the phone so you don't have to waste your time lugging around your TV.I'm new to the area and heard wonderful things about this business! Now, I can see why. Prior to hearing about Rick's repair, I tried other service repair shops I found on Google and they were awful and unpleasant.I have a Samsung 75" that accidentally tipped and hit my head causing all lines in the TV and then my 85" has a very vague distinct line - talk about stressful. The other places act like it's easy to just bring TV in, to be looked at.I have heard over the years, that once you see lines on your screen or it's cracked, that the TV is junk and Rick confirmed that.He takes pride in customer satisfaction whether you have a question or getting your device repaired! He is not looking to take your money!I highly recommend this business! I wish all small businesses were like Rick!
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September 2023 by Jim Turenne
Rick and company (wife) did a great job fixing my TV, saved me from buying a new one for only $100!
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June 2023 by Roland Cagnon
This is a hidden gem. A classic TV Repair shop since 1967.
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May 2023 by Eva Ligeri
Rick is the best! No matter what the problem is with one of my TVs, he can fix it at a very reasonable price. I love this guy. Hope his wife doesn't mind. She is a lovely lady.
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May 2023 by Kris Dolmeth
The only place in Rhode Island that I could find that still repairs TVs. Such a sweet older gentleman and his wife running the place. He seemed to really know his way around a lot of the newer electronics. I brought in an 85" Samsung QLED that wouldn't turn on. (Turns out the circuit board exploded) Charged a $50 diagnostic fee that went towards the repair if it could be done. All said and done, my TV was fixed within 3 days and I only had to spend $200 for the repair. Very reasonable pricing overall and he broke down every part of the cost so I knew what exactly I was paying for. I highly recommend this place.
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May 2023 by Doug Leedham
Very nice peopleVery helpfulAnswers the phone when you call!
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August 2022 by J H
My mom's tv broke and we called Rick and himself and his wife were so helpful they didn't pressure us to buy or fix anything. He looked at the tv found out what was wrong gave us a price and it was up to us to move forward or not. They were extremely helpful and pleasant to work with. I would highly recommend them.
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July 2022 by Wayne Bridge
I am reluctant to recommend this overworked and charming older couple. However, they are so pleasant, hard working and efficient that they've earned my praise. Good work at a good price!
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July 2022 by J. Taylor
$35 estimate fee and CASH only, just to save anyone else the trouble of going out there without knowing this. Seem like nice people.
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February 2022 by Jason
My mom's tv broke and we called Rick and himself and his wife were so helpful they didn't pressure us to buy or fix anything. He looked at the tv found out what was wrong gave us a price and it was up to us to move forward or not. They were extremely helpful and pleasant to work with. I would highly recommend them.
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November 2021 by Elliott Clement
Service was good, and nice to talk to.
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June 2021 by Justin Johnson
Affordable, flexible, and helpful
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March 2021 by Ted Luther
Rick is the epitamy of quality TV repair. He is a joy to chat with and his prices are extremely moderate from what I expected. He does currently have a backlog, but he is up front about an estimated time to ID the problem. Don't buy a new one
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January 2021 by Paul Giarrusso
Nicest people I have ever met . They did a great job on my 52 inch TV. They are honest and known all about ? and shared the information with me . Thank you so much .
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January 2021 by robert Willey
Rick s Tv. Was a great experence called him and he repaired my TV the same day will recommed him highly