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February 2024 by Bryan
Amazing care for our fur babies. Such a sweet staff.
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February 2024 by Carolyn Lopes
They treat everyone special. Great place!!
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January 2024 by Rory McKeon
I’m 100% of the thought that my cat’s neuter was intentionally botched so that they could bleed more money out of me. An infection in his lower abdomen was immediately reported to me as having “nothing to do with the neuter”(lie). I then, after two more visits of antibiotics and, over the phone, agreeing to the suggestion of blood work (never happened), am being told that he is septic (incorrect). I’m told I have to either put my cat down or put him on “intensive surgery”. I decided to just pay the outstanding bill and bring my cat to an emergency vet. This decision seemed to annoy a doctor who I will remain from naming, as they stormed off without a goodbye. Upon bringing my cat to the emergency vet, they performed blood work, as well as requested the blood work from Riverside, which is when it was explained to me that they never did any. The emergency vet’s bloodwork also revealed that my cat was in fact, not septic and was suffering from an abdominal infection, a direct result of the neuter. My cat needing intensive surgery seemed to be the only thing Riverside got right, as it was a two month long recovery process for my cat. I hope I get one of those stupid copy and paste responses to this so I know that someone at Riverside has read this.
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January 2024 by Debra Newman
I took my sister's dog in for nail trimming and they were very efficient. Got him in and out.
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January 2024 by Billilyn Forster
Best around!
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December 2023 by S. R.
I took my cat for annual exam and vaccines. After the bloodwork, the doctor called me and told me that my cat has high thyroid levels way above the range, and that he should be on high dose of medication. When I asked about his exact number and the range, the doctor went to check the paperwork and came back apologizing saying that his thyroid level is normal! Then they charged for full blood and fecal test. When I wanted to drop the fecal sample 17 days afterwards, they said I can only drop 14 days from the payment date, and I have to pay again. They never communicated this time window to begin with. I was made to pay a service, which I never got and now they want me to pay again. Overall, I paid $550 for annual exam and a bunch of vaccines.
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November 2023 by Elaine Barbosa
My dog had cancer and surgery at Riverside. Dr Portnoy was amazing during all the visits. All my questions and concerns were always answered and not rushed. The staff was always helpful as well. Thanks for everything.
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November 2023 by JoAnna S.
I have been bringing my animals there for years. Dr. Portnoy is the best. She is very knowledgeable and really seems to care about your pet. There have been a lot of new vets in there of recent, some I have liked, and some not so much. All of them however, including the vet techs really show their love for animals. I've been to vet places where they just come into the room and don't interact with your pet other than giving them a physical or shot, etc. At RSA everyone comes in the room, says hi to my dog, and talks to him throughout. Might seem like a crazy thing for me to comment on, but that is just really important to me. I want to feel like they love and care about my dog, and that's how I feel they can show that to me and RSA and all of the employees I've interacted with, have done that.
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November 2023 by Mr Hadley
They always take outstanding care of our little fur monster. We have never had a single issue or reason to want to go anywhere else.
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September 2023 by dianne elizabeth
My cats been seeing Dr Portnoy who is a caring and attentive ! The staff is as well along with being professional. Facility is clean and organized! Calls are returned with lab results etc .
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September 2023 by Lee Wilder
I love it here, the staff are so nice, and they can handle my cat really well despite her being a very difficult vet pet
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August 2023 by Jennifer Foster
I can not say enough how amazing these vets are. They are all willing to go over and beyond to help and work with you.A Huge thank you to Dr. Julia amazing with my horses. Easy to talk to and ask questions.
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June 2023 by Joe Cassady
Been my family's vet for the past ten years. Good service, good availability, and they love on our dogs. That is why we stay.
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May 2023 by Kristen Souza
We had an awful experience. We were 10 minutes late and they would not see us. I begged as my dog was in pain and we had been waiting for the appointment. Receptionists were rude and condescending. She said we had a 30 minute appointment. My dog had not been seen here before. The appt was for evaluation and accupuncture obviously without a willingness to exceed the 30 min if necessary. This was a blessing in disguise I believe. There was absolutely no regard or compassion for my dog or myself. Would not recommend for your pet under any circumstances.
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May 2023 by Jeff Soares
They did a great job of making Walter and myself feel at ease with our first appointment at a new vet. It was a pleasure meeting the staff and Dr. Portnoy was sweet and very knowledgeable. Everyone was very understanding of the idea that Walter is a Malinois, as each animal has its own personality traits as does each dog breed. They understood that a 5 month old puppy won’t be perfectly trained yet and were tolerant of any barking, playful jumping or nibbling. All in all…a pleasurable and comfortable experience. Would recommend, even from my limited experience. Good luck in your Vet search. ??✌?
