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February 2024 by Thulsa D.
A staple in the community. They've been around furever. Sure the prices can be a few dollars higher than Petco or online but it's got the small local business thing going for it and you can stop in and get your pet supplies quick and easy unlike in a large store or days later shopping online. It's clean and neat and doesn't smell. My one gripe is that I wish the young guys working there would offer to carry the heavy dog food bag to my hatchback for me as I'm handicapped and walk with a cane so it was a bit awkward carrying it one handed, putting it down on the wet ground to open the car and then lifting it back up into the car. That probably has more to do with personal manners than store policy though. Otherwise I think the place is great and I appreciate the variety they keep in stock.
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August 2023 by Alexandra Sweeney
Amanda and Teya were so helpful and give amazing customer service !
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August 2023 by J_ Noo1
Very friendly staff and well maintained store. My dog loves coming in here and I can take him around the corner in the grassy area after we shop.
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August 2023 by Saz B
Never had an issue bringing in my dog to use the self wash station, staff is chilled l, and friendly. Everything you need from clean towels, apron, shampoo, conditioner, even treats, etc. to get the job done. Can't beat 13 bucks. I recommend using this conditioner. You'll thank me later!
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July 2023 by Karen Lister
The store was beautifully set up cleaned friendly staff. We're glad we stopped in there
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June 2023 by Lori StArnold
We hadn't been here in quite awhile and were pleasantly surprised! We were greeted when we walked in. All the staff said hello as we walked thru the store. Staff were busy and productive. Very clean and tons of food, products and toys. They had rescue Guinea pigs for adoption that were really cute. There were rooms where you could bathe your animals safely. Airy and light. They even had a birthday area with homemade cookies and treats to purchase for your pet! Plenty of parking with handicapped slots right up front. Very nice time and our dog had a good time walking around checking everything out. Thanks for a great visit!,
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June 2023 by Frank Villani
Always good for a frozen rat if your feeding your pet snake.
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May 2023 by Hannah Poppe
Fantastic selection of cat food you can't find at the chain stores and at unbeatable prices!
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May 2023 by Diane Elsner
Friendly and helpful employees. Store is always clean and stocked.
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April 2023 by Nicole Kirkos
Helpful and knowledgeable staff with plenty of great things for all pets. Recently joined with SPCA to help get small animals adopted such as bunnies and hedgehogs. Great store
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April 2023 by Krystle Wheeler
I love this store. Friendly staff and always clean
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March 2023 by Rob B.
Endless wait for the self service dog wash every time I've come. Won't make the same mistake again
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March 2023 by Nicole Gomes
Went to the East Providence location. Huge selection for dogs, but not so much for cats so I didn't get nearly everything I needed for our new adopted family member, Mac the 17lb Siamese Mix. I was specifically looking for Treats and food for cats with Urinary Tract issues and I wasn't finding anything. When I asked for help, the employee wasn't sure if they had anything so she asked a manager who ended up being very helpful in locating food that, although isn't labeled as Urinary health specific, is in fact formulated for urinary and overall health anyway. I purchased quite a few different varieties of food but nothing else. There weren't any treats or supplements that I found for Mac's UTI issues although the manager informed that the Barrington location does have some.The store was well organized, clean, and the staff were friendly. I just wish the cat selection was a little more extensive.
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March 2023 by B Lemire
If I need to see a product in person, this is the place to go! I can bring my dog in with me and try the item & decide then and there if it works out or not :)No problems with returns if I have my receipt!
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January 2023 by mike lynch
Comprehensive, this place pretty much has everything your pets needs nutritionally, except maybe the "big box store stuff" of questionable quality, (kibbles) or something that doesn't matter like pee pads, leashes, dog bowls, etc . The help is very generous, always showing people around, never pushing it "up selling". We stopped giving our pets prepacked food and cook/ hand make every thing now. Just our way of controlling endless allergies, but this place has great quality products and there's a reward discount program for frequent customers. They have "self wash" grooming stations if there's no place at home to do that! ?