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October 2023 by Cynthia Toti
Good pricing and excellent customer service! Have been a customer for several years to provide propane to our generator. Highly recommend Ferrell Gas!
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October 2022 by Robert Wheeler
As a first time customer I was impressed on how fast my delivery of propane came during a 3 day power outage here. My standby generator was very happy also.
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October 2022 by Michael O'Loughlin
Hi! We have been a customer of Ferrell gas for two years and they are a great company to do business with. They come out as soon as we call.
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December 2020 by valerie nigro
Requested to have the tank moved. They sent a technician who gave us a price that would be good if they didn’t have to pull a permit. They called about three weeks later to say a permit is needed and that it would cost more so we accepted the price. Three weeks later they gave us a day they would move the tank. On the day they were to move they called to ask if we got the permit. I informed them that a home owner can not pull a permit that you have to be licensed. So the job couldn’t be done. Month and a half later tank still not moved. I would strongly recommend that you find another gas company that understands the codes and is honest with their customers.
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December 2020 by Alexandra Swan
They came to fill our propane, didn’t even make us aware there was a propane leak until I went to use the stove and it didnt work which prompted me to call - they said a technician needs to be scheduled to come out and they’d call me right back with a date. Never called. I called to follow up hours later and was told it would be 2 weeks before they could come out. Propane tank has been shut off, so I’m without heat and hot water for two weeks. Tried calling again for explanation as my landlord couldn’t believe it would be that long - was told would get call back after they spoke with the manager. It’s been 12 hours with no call back still. Horrible communication and customer service. They truly don’t give a flying you-know-what.