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January 2024 by Jodi Whitwam
Not even this branch, this whole bank is absolutely terrible and useless. I have never had my card shut off more times than with these people. They label everything as fraud and when they ask if it is and when you say no it wasn’t, they still don't allow the transactions to go through. I stay on the phone with their fraud line more than i do with my own mother. This bank doesn't give you access to your own money. Switching banks tomorrow and i hope no one continues to do business with this useless credit union.
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December 2023 by Raymond Mulcahey
Vjolla helped me out today with my restricted card. She immediately identified the issues and lead me through the steps to get a new card. She worked fast and was very easy to work with and had a great personality. Way to go Vjolla!
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December 2023 by Zac Simoneau
I inquired about getting an auto loan as my lease was ending. Gianna was super helpful and able to get the process completed super quickly! I would recommend to everyone!
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November 2023 by Donald Pariseau
You employees are so professional and kind, I really enjoy my banking with you. I use the Chepachet branch.
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August 2023 by Nancie G.
was a customer of citizens for many years, wanted something smaller and more personable. definitely got what I was looking for. Friendly, always smiling, and happy to help. I was with citizens since they opened in chepachet. dealt with 3 people when I closed all my accounts. Not 1 person asked me why !!! I LOVE Navigant. They are the best.
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March 2023 by Jay Shapiro
Nice place to bank.
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August 2022 by Tristian Jared Burt
Excellent service cant say enough friendly compitent people very helpful meranda was great
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May 2022 by Grace Whiting
Jose is the best!
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October 2021 by Joseph Smith
This branch is horrible, avoid it.
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January 2021 by Dan Martineau
Navigant sent my 600 dollar stimulus money back to the irs without any notification to me
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March 2019 by Patrick Sherlock
This branch is the closest to my house. Therefore, usually my first option. However, upon going there to "quickly" deposit some money the other day I was actually shocked with the level of incompetence being shown by a majority of the employees. My errand to the bank literally turned into a 20-25 minute ordeal. First, the original teller miscounted the deposit I was making. Not once, but TWICE. Each time he counted, I was given a different answer. FINALLY, after an uncanny amount of tinkering (and jamming) with the money counting machine, I was given the actual amount of money I had come to deposit. Mind you it was an additional $300 over what the man behind the counter was telling me. Im sorry but that is outrageous. To top it all off, when I asked him about it he said, "I guess I don't really know what happened there." Save your time guys, head on over to the Slatersville or Lincoln branch. Hopefully they can process your money correctly.
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January 2018 by Mary Sipe
Good fast service, lost my debt card I went in and had a new one in 5 min. It's nice not waiting for it to come in the mail.
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November 2017 by Christiaan van Zyl
Recently opened a joint account at this branch. The person who helped us do it was very polite and considerate. Double checked to make sure that everything was okay seeing as I didn't have RI identification. Have no qualms going back to this branch. Also a very nice building with the history of Chepachet covering the inside, be that the map wallpaper or historical facts on the tv screen
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April 2017 by Thomas P. Sanzi
"Excellent Bank With Great Rates Who Haae Some OF The Best Loan Managers And Bank Clerks!"
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February 2017 by Dawn Collins
I gotta give a shout out to navigant. Best bank I ever had. I appreciate their customer service and my phone call today made me even more of our fan. Plus, my dog loves going to the drive through. She waits for the container to come back with a treat for her. Five stars from me.
