-
March 2024 by Jerry Dibiasio
Can't ever get anyone to answer the phone at this branch, the 800 number provided is out of service and there's a problem with my mortgage that I can't get addressedmortgagemmortgageaswithmortgage that I can't get addressed
-
December 2023 by Colin Daley
Always one teller on. I'm a business customer and was ignored standing in the business line. Why have a business only line if your not going to use it. Another time they shorted me money back. So always count your money as you should anyway.
-
December 2023 by Matthew Smith
Bofa in general is one of the more greedy banks…they require $1500 balance to avoid fees…I only opened the bank account bc it’s almost impossible to pay a bofa credit card from a non-bofa bank…idk why people put up with their nonsense
-
November 2023 by Matthew S.
Bofa in general is one of the more greedy banks...they require $1500 balance to avoid fees...I only opened the bank account bc it's almost impossible to pay a bofa credit card from a non-bofa bank...idk why people put up with their nonsense
-
October 2022 by Myrna M.
Felt rush while visiting the location because they were closing at 5 arrived at 4:30 and I don't have an appt but when I called they said I didn't need one . Went to show proof of identification because I open an account online and waisted my time the gentleman said the acct was all set and will be open on 15 min and that was wrong . I called customer service and they said I have to return to the location nothing went through . Not sure if I will continue to bank with Bank of America had an unpleasant visit and the branch and on the phone .
-
January 2021 by Melissa Cabral
Only 1 teller, no drive up teller.
-
October 2020 by Joe Eagan
Always only 1 teller working. If you come to this bank plan on being here for at least 25 mins to make a simple transaction. Management is far from up to par.
-
June 2020 by VINO
I was 3 days late on a credit card payment and they shut my credit card off, when I explained to them I was out of town and didn’t know payment was due, they told me to bad we are treating you like anyone else. My reply was wow I hope not if you are shutting credit cards off after 3 days late. Mind you I have excellent credit and I pay off the balance each month and have extra held in escrow like a debit card.
-
June 2020 by Forseti Glitnir
Disappointed staff and management.
-
January 2020 by rick ross
Always only 1 teller working. If you come to this bank plan on being here for at least 25 mins to make a simple transaction. Management is far from up to par.
-
June 2018 by Shannon L.
This Bank of America's location has especially terrible customer service. Sometimes the people won't even look at you when their helping you. If they are helping you, their acting like your pulling your teeth out! Almost everyone groans and sighs like a 12 year old as well. I've been trying to get someone for two years to sit down with me and walk me through something. I ALWAYS forget to do it alone (aka why I've been trying for two years to get help) Every time I ask, I get told to just do it on my phone at home and rushed away. I finally stood up for myself and said I didn't want to do it alone and needed the help and they tried to get me to leave three more times before they caved in a spent the 5 minutes to help me ( I would have needed to come back in and ask for help anyways if i did it at home) I've been in this location 50 times or more and have never had a positive experience. honestly I have just had enough of being treated like crap and want to put my experience out there in hopes they will train their staff to actually treat their customers with kindness and respect.
-
September 2017 by William W
This is the best Bank of America I've visited. All the people here are so nice. Reem is the best!
-
August 2017 by Tyais MacTavish
Tough parking. Small branch.
-
July 2016 by Artem Saitgareev
My go to BOA center in the area. Most of the time I just use the ATM but a few times that I needed some help from a real person they've been on the money. Friendly, fast service.
