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November 2023 by Akshay Talwar
Bank RI has been my bank for several decades. Wonderful people and a great culture. Recommend them without hesitation. All of them..Commercial Banking, the Real Estate group, the Cash Management group as well as the folks in the local Hartford Branch. But a special acknowledgement for Manny Barrows, Senior VP, who has become a good friend and advisor.
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May 2022 by David Kennedy
Waited 20 minutes to cash a check at drive up while 3 car went thru the 2nd drive up
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December 2021 by Anonymous Caller
Very compassionate and understanding branch. Thank you for being so kind!
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March 2020 by Catarina Almeida
They are always nice!
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October 2018 by L Schneider
Went in to cash a couple of checks recently. This was a very nice looking bank, they decorated for fall, and was welcoming as soon as I stepped in the door. There was a line at the teller window but I didn't even care because the atmosphere was so pleasant. The girl in the first office on the right was genuine and warm offering coffee while I waited. She also helped the teller with my transaction and noticed my Westie keychain (bonus points for this dog lover). We had a conversation about dogs and animals while the teller cashed my check. I think her name was Jen. She's an asset and you could tell the teller liked her and felt comfortable too. When employees are happy and comfortable you can feel it. Jen was knowledgeable and told me a little about BankRI which I appreciated because this visit to the bank was better than I've ever had at my current bank. Ive been in banks before where its just felt cold, like people are hovering to sell you something, and they want to hurry you out the door if they can't. This is someone I'd do business with and this is not your average bank. I'll be back to see Jen.
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October 2018 by J. R
I've been going to this branch for 2yrs now. The ladies there; Linda, Donna, Holly, and Kate are super friendly and make you feel welcomed all the time.
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July 2018 by Arlene Parisella
This is by far one of the better branches that I've ever been to. All the women there know you by name ,,,are kind and courteous at all times,,, this should be the training site for all the other branches!