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November 2025 by Pierre Rousseaux (Mr Pierre Rousseaux)
Everything is getting more expensive. That's why I gave it three stars for food. Customer service is great. Very good people. I'm very happy with this location
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March 2024 by Karla Ochoa
So pleased with the bakery staff ! They were so helpful due to a different location messing up my order and were very accommodating and determined to help me out!Truly appreciate and am grateful for the staff here at the bakery!
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November 2023 by Chrislene T.
Amazing customer service Anthony from outside helped me out I am 9 months pregnant and he took the stress away from me ! Cashier was very pleasant as well ! Love this BJS
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April 2023 by Robert S.
Love BJ's. If you have the storage at your place for large quantities of sundries, then this is your place to buy in bulk.I don't have a Costco membership, only BJ's but as a general rule, they are very comparable. The private label items at BJ's areusually top quality and you can save lots of money over the national brands.This store has a similar layout as the others, I saw less cashiers and more self checkouts this last time I was there. Overall a great place where you can practice your math by making sure the unit price of a certain item is a really good deal, before putting in your cart.
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August 2021 by Penelope C.
It's the deli that warrants the 3 stars maybe 2.59/10 times I order the clerks are slow and not seeming to want to be thereEspecially the short guy OMG buddy work in a cave if you don't like people
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July 2021 by Sheila Masse
always able to find what I need and prices on vitamins are great.
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March 2021 by Vi C.
Love the savings. BUT-going out of the store today. The checker asked me for the receipt of the trash can under heavy Gatorade & Frappuccino. He thinks I have time to sneak in an unpaid trash can underneath those heavy items? 26 total items in my cart and he had time to look in everything? Unbelievable!
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October 2020 by Steve McGregor
This location is TERRIBLE. I tried their curbside delivery service and no one ever came out to give me the order. I called and no one answered. I went inside and I couldn't find anyone to help me with it, so finally I just left. Then they had the nerve to charge me for the order that I never received!! I'm done with this place!
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September 2020 by Anne Yau
packs of chicken thigh was sold with 99cents/pound. of course on Sat Sept 17th. I was getting it. they never really did it before. of course I wasn't gonna think about it and got it. as soon as I got home I keep it in fridge the next day I took it out to cook. my husband had some of the chicken today and It was bad. he then proceeded to have projectile vomit the rest of the evening. never buy cheap stuff. I learned my lesson. I wish this would be posted everywhere.
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April 2020 by Tabithar Madi Musa
Love the croissants here.
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March 2020 by Google user
Love the croissants here.
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October 2019 by Tabithar Madi Musa (Tabs Madison)
Love the croissants here.
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November 2018 by Emma R.
I go there every now and then for last minute groceries. Things can get a bit pricey, and if you don't want to buy things in bulk I wouldn't recommend. They do have some things that aren't in bulk but they're still awfully expensive. The only reason I go is if I run out of something and don't have time to go to target, which is farther from my house. There are always long lines, especially at express which ends up taking longer than normal registers. You need a membership to pay decent prices. There's only a few polite workers while the others are miserable. Wouldn't recommend if you don't want to buy things in bulk and have to wait and deal with rude employees.
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April 2018 by Tony G.
I was just at customer service returning an item and felt horrible after I left. Carrie was so rude and unprofessional in her overall attitude towards me. I've been a loyal BJ's customer for years and now seriously reconsidering if I will continue to remain one. Management should work a lot harder to make their employees always exhibit courteousness and professionalism. It's not always a sure thing that customers will keep coming back.
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July 2017 by Nick S.
Honestly all the products here are quality the reason I'm giving them one star is because today I attempted to call the location over 10 times specifically the deli department. I was placed on hold for over 45 minutes multiple times, and was even hung up on. I then attempted to call corporate so they could possibly transfer me over to the store location but they also had no luck getting anyone in the Johnston store to answer. Luckily after three hours of trying I called in and decided to try a different department someone in the baked goods department answered and attempted to transfer my call to the produce department, once again my phone was on hold for over a half an hour. I was calling simply for a price check I had to drive from my house in Providence all the way to the Johnson location just to find out how much they sell an item for at this location. If someone in the store could have simply picked up the phone my answer would have been given in five minutes but instead I wasted my morning driving to the location for a price check. Lastly I would like to reiterate that I also requested to speak with the general manager at this location and no one would give me his information. As a loyal customer of BJ's for over 10 years I am considering not renewing my membership. I'm sure BJ's is not worried about losing one customer but the customer service at this location is absolutely deplorable and needs to be addressed.
