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February 2024 by Derick Silva
Have brought my car here twice in the past year for body work and both times they went above and beyond to help me out and get my baby back to perfect condition. Tom and Paul are absolutely great and make the process stream line. Thanks again guys.
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January 2024 by William Krawczyk
This is the best garage in the state. I got into an accident, and by the time I got there, they already had a rental waiting for me. Paul at the desk is an absolute professional, and a pleasure to work with. Their work is immaculate, and they don’t cut corners. My truck was fixed beautifully, vacuumed, and washed and waxed when they called for me to pick it up. 10/10 recommend.
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December 2023 by Nate Collins
Recently involved in an accident with my wife and her car. They took care of my car and made it look like new! Quick turnaround time and cleaned it all up inside and out before giving it back. Totally impressed with their service!
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December 2023 by Bill C
A++ Quality & Service. I’ve had multiple vehicles worked on here over the years, as well as people in my family. They have all had great things to say about Casale’s.
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November 2023 by Ashley Brzoza
My car was in a hit and run in a parking lot and as soon as I noticed the damage I took my car to Casale’s Auto Body. I had never gone through a situation like this before so I was panicking, but Tom and Paul were incredible and made me feel so much better. They were very kind, patient and supportive and helped me through the entire process. My car was fixed quickly and looks absolutely amazing. I highly recommend Casale’s to anyone in need of auto body work!Services: Auto body & trim repair
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November 2023 by amy schauster
Everything I was told about how great this garage is, is true. Fast, friendly, quality service. They handled my adjuster, coordinated loaner vehicle, and made everything seamless, after an accident with a deer. Can I give 6 stars?Services: Auto glass repair
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November 2023 by Kilvi Diaz
Amazing I’ve been there twice , and I can’t believe a place like this exist they go beyond your expectations and you will be surprised at the amazing beautiful result every time I got back my car it looked better now then when I bought it I will never go any where else
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June 2023 by Kaity Gonzalez
The BEST service! I cannot thank Paul, Tom, & the rest of the team for all the hard work & collaboration it took to repair my vehicle. I will 100% be sending anyone that needs repairs there!
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May 2023 by David A Ouellette
One call to Casale”s and I was so impressed how they took care of everything. They turned a bad situation into a great experience.They went above and beyond expectations. I would recommend them to anyone I know. I will be a customer for life.I am a real customer and this is an honest endorsement of this business, they are great.Service: Auto body & trim repair
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January 2023 by LadyLiberty 1776
You guys … let me just start off by saying that there should be a higher rating then 5 stars . This is the 3rd time I’ve had to use this shop as I just recently hit a deer. From start to finish they treated me like I was VIP (I’m no where close) and they handled everything with the adjusters or any snag along the way so I didn’t have to or have stress…which around this time of year is alway up high, right? So not only did they do all that, but my car was done way ahead of time .. I get there to pick it up and it looks like a brand new car. I was in awe, honestly. I knew it was gonna be good but, not THAT good.. I’m talking better then the day I bought it from the showroom at Lexus. The repairs are seamless, like it never happened .. and who ever details the car , somehow removed any trace of my 170lb Cane Corso ever being in there for daily rides . It looked untouched by anyone. It even had the new car smell. I don’t know if they offer that service alone , but it’s worth whatever charge they would charge me to have done in the future. I was already loyal to these guys to being with .. but for sayings sake because praise needs to be given …I’m still overly impressed every time and It’s the ONLY place I will ever go, or recommend .Services: Painting
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January 2023 by Melissa
I had an unfortunate incident on 12/2 with a concrete pylon. I was leaving the parking lot of an area hospital with my partner who was diagnosed with breast cancer. We were both clearly upset when we left the facility, and with our minds dazed and foggy, neither one of us saw the structure that I would end up scraping my vehicle against as we were leaving the facility. Driving home, we stopped at Casale's, and were immediately greeted by Paul. He was friendly, polite, and professional. I brought the vehicle back to Casale's on Monday, 12/5 after filing a claim with my insurance company (another great RI company), and handed over the keys to Paul. He said I should "have the vehicle back by Christmas". On 12/20, I received a call from Paul telling me my vehicle was ready. I couldn't believe the quick turn-around. Upon picking up my vehicle, which looked in better than showroom condition, I was greeted by Paul, as well as the owner, Tom Casale. Tom is first-class all the way, friendly, polite and professional. Little did Paul or Tom know what I was going through personally, but they made this process completely stress and hassle-free for me. Tom also shares a love for the same professional sports team as me! First-class shop in every aspect, from customer service to finished product. I would recommend them to anyone, and I wish them continued success and good health!Services: Painting
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January 2023 by Spencer Greatorex
Best Auto-Repair-Center in New England, they not only made my vehicle look brand new, they also detailed the interior and exterior. Absolutely amazing
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November 2022 by Mike Contardo
I can’t recommend this shop enough. I had been hit while my car was parked and was having a hard time dealing with insurance. A friend recommended the shop and this was probably the smoothest, easiest experience I’ve ever had with car repairs. Tom and Paul are great guys who advocated for me with the insurance companies and went above and beyond. Insurance told me I had to pay for the rental and then get reimbursed. They let me know that was not legal and billed them directly which saved me a ton of hassle. When dropping off my car for the repairs, a rental was waiting for me. When dropping off the rental after the repairs were done I handed over the keys and was in my fixed car in less than 30 seconds. As expected, the repair was flawless. Not only that, they detailed my car! Please use this shop, they are awesome!!Service: Auto body & trim replacement
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November 2022 by Trevor Loonie
Casale's has been amazing to work with throughout the entire process. I was involved in a hit and run accident. They had me in a rental and a claim started the same week. I did not have to deal with insurance much at all, as they took care of any communication.I have had many bad experiences with Auto Body Shops and do not trust many people at all with my vehicles. Casale's has put an end to that! Tom and Paul were communitive for the entire duration and I always knew what was going on with my car.I will not be taking any of my vehicles anywhere else to have auto body work done.Services: Painting
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October 2022 by Emma Smith
Tom is amazing he and his staff do amazing work I would recommend him 100 percent thank you tom also paul thank youServices: Painting
