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December 2023 by Jason T.
This business is extremely shady and sells vehicles straight from the car auction unchecked. Once it's sold to you are on your own. Their warranty they upsell you on is currently in the middle of many lawsuits across the country fur not covering anything. This information can be found online and is known as C.A.R.S. Warranty. We bought a car from this so called business without checking into them first. Within 8000 miles the engine blew. We have had the vehicle now for less than 6 months and around 8000 miles and now have to put in our 4 th engine. We have barely had the car because it's constantly in the shop. This dealership thinks it's a big joke and we have been threatened by them if we call with anymore concerns. Be careful at this place. After they take your money your a ghost to them.
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December 2023 by Candace K.
I do not recommend this place. The staff is not helpful or professional. I've heard they sell cars with many issues along with a terrible warranty that barely covers anything. Please take your business elsewhere.
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December 2023 by Christina A.
FOUR ENGINES LATER - LESS THAN 1 STAR IN MY BOOK. My daughter purchased a vehicle from Electra in April of 2023 with a CARS warranty (who literally no one honors) engine blew in July 2023 less than 7000 miles ... now we are looking at 4 engines as of today. Electra has been no help in the process although they say they have been. This car once "fixed" with a new engine... is towed two days later every week since November of this year due to problems with the engine or other problems with the car because of the engine. This young girl (20 years old) makes payments on this POS. Electra refuses to make good on this poor deal and basically sold her a lemon... which as we know for used cars there is no lemon law. If this was your daughter.. you would have something to say to this poor dealership who are not only rude to you when you call... but will call the cops on you when they are being questioned if they don't like it. Along with their bullshit responses to people... Electra.. go get that crystal ball you got or think you got.. you will be exposed. Electra should do right by any consumer in this case by replacing this vehicle and making good on it. Again, if this was your daughter- what would you do ?!
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November 2023 by Jason MICHAEL
This is specifically being written to parents who have kids and are looking to purchase their first car for kids. This is not the place to go. The place sells cars that are not thoroughly checked and covered by an aftermarket warranty that has a class action law suit against it for not covering any work. They push the C.A.R.S. warranty as if its going to cover everything you need once your car breaks down, but they cover nothing. I've been in the industry for over 26 years and we don't accept it because of this. They basically cover 70.00 an hour and find the cheapest part on the planet and that's all they will cover. I have never ever experienced them covering even a quarter of a repair shops bill. We bought a car from this establishment, and the warranty as well without us knowing. less then 8,000 miles the engine blew. When we contacted Electra about this I was informed that the warranty that was sold to her would cover a very small portion and we had to dish out 1800.00. Electra was going to dish out 500.00 to help but the last I heard they have not contributed. When we contacted them I was basically threatened to not call or they would contact the police. I had every right to call when the facility you bought a car from doesn't want to help you. Long story short, We had 3 engines put in till one worked. Be consciousness of buying a car from here, most likely a lemon and the warranty and the sales woman there will not help you, the only help you will receive is a threat that they are going to call the police if you contact them with any concerns. They have your money and are done with you.
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November 2023 by Michael Abrams
Called 2 days ago, about renting a car. First time, hung up. 2nd time, she pretended like she couldn't hear me.This morning, I walked in. She was out back, ok, but I went to ask her a simple question- hours of operation, and she just walked past me.Not in my backyard! People like this give RI its bad reputation. I'm not sure if It was the same person both times.
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September 2023 by Bella
Liars all the way around. But a deposit down on a car came down with covid called and told Leigh. She told me come back when I was over it. I called asked if I can give them money on the car, I would mail it all in. Oh no they gone and sold it out from under me with out my knowing . I was told by Leigh the owner nephew needs a car so he gave it to him. Omg really.!!! How rude couldn't believe you can do that to someoneacar when u had a deposit on it kept in touch with her. Took awhile to get the money but I go it.. Run from this place. Never go there ever unless u want a vehicle sold out from under you. Should be out of business for wat they do.Horrible ppl complete liars.
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July 2023 by Melinda Yeaw
I had the greatest experience. Leigh was wonderful. She did all the paperwork and got my vehicle registered for me. No pressure at all. Just to be able to look at and test drive the one I was interested in without someone walking around following you was totaling awesome. If I ever need another vehicle, I will not go anywhere else but back to Electra Motors. If anyone is looking for a new car, go there. If you want to look for a car and it to be hassle free go, there!! Thank you Electra Motors!!!
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May 2023 by alyssa kerble
We went to look at a used car and we're interested an put a deposit down with a promise from Leigh the sales woman that if we brought the car to look at a mechanic and we're no longer interested later on that we would get the deposit back 100%. Brought the car to a mechanic there was a huge issue with it (which we couldn't see because Electra wouldn't let us put it on a lift to see underneath) and after it was fixed we decided it's not worth the risk and no longer wanted the car. We asked Leigh for the deposit back and she said no and we called about it to ask and she hung up the phone. Unprofessional childish behavior. DO NOT GO HERE
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May 2023 by Alyssa K.
We went to look at a used car and we're interested an put a deposit down with a promise from Leigh the sleezy sales woman that if we brought the car to look at a mechanic and we're no longer interested later on that we would get the deposit back 100%. Brought the car to a mechanic there was a huge issue with it (which we couldn't see because Electra wouldn't let us put it on a lift to see uderneath) and after it was fixed we decided it's not worth the risk and no longer wanted the car. We asked Leigh for the deposit back and she said no and we called about it to ask and she hung up the phone. Unprofessional childish behavior. DO NOT GO HERE
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May 2023 by Jack K.
if you want a mediocre sales experience and to look at cars from the surface only this is your place! There is no availability to look under the cars at the shop so all the pre purchase services must be paid for by the prospective owners. point being that if problems are found you will lose interest, down payments and faith in used auto dealerships.
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May 2023 by Veronica Nixon
Second car bought from here. Leigh Is really great!. She gets the job done!!
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April 2023 by Kyle Goglia
This was my first time buying a car an thank god I found this place to help me through the way. Leigh was amazing with her help an knowledge about everything. I honestly can’t thank her enough with how much she helped me navigate through a usually stressful process but with her help it was super easy thanks again !!!
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April 2023 by Joseph Papineau
Good reliable dependable. My 1st time buying experience. They were very informand very friendly and helpful. If you needed a vehicle I would recommend you go and you see these people they will help you.. With friendly service and a great attitude..
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February 2023 by Bonnie Piekarski
I recently bought my second car from Electra. I have to say that the process of buying car here on both occasions has been stress and worry free. Leigh makes this process so smooth I will never buy a car anywhere else. Highly recommend
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February 2023 by Reinaldo Erazo
They are great! Everyone is very nice ! I got a pick up truck for my business and it drives beautifully, I received a lot complements about the truck , all the vehicles are clean inside and out ! I would definitely recommend to all my friends . !!!
