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October 2024 by Alan Gravers
Please do not carry Craftmade products anymore... they have terrible customer service and all I wanted was a replacement LED square for one of their outdoor light fixtures. Craftmade could not provide me with such a simple thing, due to it being discontinued. How you can be a lighting manufacturer and not be able to provide a replacement LED for one of your fixtures is beyond me. The fixture is hard wired and hard mounted to the house, so it's not something I can just easily swap out with another fixture. J&K was able to get me at least somewhat of a replacement LED from the back, but it was down to chance that they still had anything, so this review is more toward Craftmade than J&K, but it was still a bad experience overall.
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April 2024 by jeff horovitz
Terrible Customer Service:
Had a good experience there two years ago. we bought a light for our Gazebo.
Went there today to Look for under the kitchen cabinet lighting and had terrible customer service.
My wife and I felt like we were in an inconvenience to the worker.
Will struggle to go back.
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April 2024 by Aaron Bloomenthal
Frank and Lisa bent over backwards to find me the right bulbs for my ceiling fan.
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February 2024 by Laura Brennan
What a wonderful store, so much to choose from. I worked with Lisa , the daughter, and she was very helpful in finding what I was looking for. The prices and discounts are great. Every time I have been to the store someone has helped me.
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February 2024 by Janette Talento-Ley
Terrific, adorable salesperson. Helped with bathroom lighting. Very professional and accommodating. Large selection of unique fixtures.
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January 2024 by Sandra Benttinen
James was very knowledgeable about the lights I purchased. He showed me just what I was looking for! Thanks
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January 2024 by Danielle Aldrich
Excellent variety of lights. Something for every taste and style priced right! Highly recommend.
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January 2024 by Ashley DiClemente
Lisa helped me out in picking all bathroom vanity lights! Great help.
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January 2024 by Michael Grandchamp
My go to place always for selection, professional service and price. If it’s not here, you don’t need it. Shout out to James.
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January 2024 by Kenneth Lawrence
Ken was a great help in helping me select my lighting. I wish I came here first instead of wasting hours with on line shopping. They have most things in stock so go there first!
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January 2024 by Tim Austin
I love J&k Lighting and designs.Beautiful merchandise & great service! James was a great help and great salesman !
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January 2024 by Lynne Bell
Ken us making. Took the look of my kitchen and helped pick out the lightening that brought out the look I was looking for
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January 2024 by Erin Minior
Ken and Frank provided EXCEPTIONAL customer service! We will be steady customers!
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January 2024 by Wendy Fournier
I've been doing business with J&K for years and I wouldn't go anywhere else. Ken id simply the best!
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January 2024 by Patrick Baumann
Ken was super helpful and answered all my questions. Great selection and family owned business. Must go if in the area and are looking for a large selection.
