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March 2024 by John D.
Complete scumbags. My wife went there for an oil change and just to have them look over her car to see if it needed anything else. They gave her a diagnostic printout saying it needed all this work done and that her transmission line was leaking . Long story short, she didn't have a leak till she took it there. Took it to a local mechanic who went thru the car and there was nothing wrong with the transmission line and the other things they found. The leak was coming from the oil pan which they never tightened. I guess it worked out in our favor for we found a new honest mechanic thanks to Monroes scumbag ways. Do yourselves a favor and stay away from there. If I could give them negative stars I would. Efffffff them!
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February 2024 by Anakhala Mobray
Ben was very accommodating and flexible with my needs. He is a very respectful man.
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February 2024 by Nickolas Brown
Benjamin and his perro helped me out my physically showing me why my vehicles front tires could not be aligned, and by doing so saved me the hassle of totaling my vehicle. He managed to explain the necessary components that needed to be repaired and replaced in order for my car to be properly aligned, obviously, I did not get the work done here as I have a trusted mechanic who can repair said components, I just wished that when I had dropped my car off at 12 in the afternoon eight didn’t take the entire day for him to tell me that said alignment could not be completed. I did call early morning for a squeeze an appointment, but if he could not get to my vehicle until 645 at night (closes @ 7) then he should not have wasted the time in the first place, that’s why three stars are necessary.
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February 2024 by Jochi Garcia
Excellent service, Benjamin and his boys have excellent service
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February 2024 by Ava Jones
I have been going there for years! Even though the police had shut down the highway due to flooding, I still got there and they shouldn’t have even been open being in the flood zone. They were short staffed and swamped with work but they still took care of me with patience and determination! Ben went above and beyond! He is a great manager! If he isn’t the manager he needs a raise!
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January 2024 by Madison Maloof
Horrible.
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January 2024 by Stephen Dimaio
Tried to tell me I needed $1800 worth of work on brakes, took to different mechanic, said I needed nothing...
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November 2023 by Sai S. Mudulodu
The place to go for everything your Auto needs! Absolutely amazed at a walk in appointment and served on the same day. Pricing options could be better but overall, great experience.
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November 2023 by Steven Lopes
Brought car in for oil change and to replace headlight bulbs. Brought in my own bulbs which were apparently wrong, however high beams were swap and no longer work, they were working prior to visit. Also car smelled when I got it back. The next day driving I could smell oil burning which I never have on previous visit. Opened the hood to find out they spilled oil all over my engine cover and tube for air filter.
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November 2023 by Donald Descoteaux
I called asked for a price to mount a tire they gave me one price when I got there they charged me an extra $10 because they said it was a truck tire but it wasn't like they had to take it off the truck I already did that and they didn't change the valve stem which I paid for how many stars would you have given them.
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September 2023 by Francine White
I love going to this Monroe, Heather is awesome and totally honest, Jose is a great mechanic! Highly recommend!
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August 2023 by Robert Peideia
I went there to have my eccentric bolts unfrozen. They put it on the lift and told me I needed rear arm bushings. Said he would order them. Waited over a week. I kept calling and he kept telling me he had to make another call. He never did. I took it elsewhere and within an hour it was unfrozen. I never needed bushings. He never called me. Do yourself a favor. Go elsewhere. So they don’t waste your time.
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July 2023 by Kristy Whitcomb
The front desk manager was welcoming and engaging! I ended up having to bring one of my kiddos with me on a Friday and didn't feel like we were a pain/nuisance. She was great and my vehicle was ready when I expected it to be. We will definitely be back!
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July 2023 by John Winters
What do you want in a garage? Friendly service? Knowledgable mechanics? People you can trust?You'll find all this and more at the Munro in Johnston. We recently moved to town and glad to have found a great go-to place for all our car-service needs.
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July 2023 by pgexe l
took my car for repairs ,manager got the ok to do the work,that manager left and the asst.mng. did the work long story short in the last 17 weeks they have had my car for 14 of them ,picked it up yesterday and has to go back because its still not fixed.
