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July 2024 by Lexi Revis
Today I had my mini aussie, Cali, groomed for the first time in over a year. I booked the biggest package for my girl: nails, bath, haircut, oral care, and the de-shedding. I was scheduled with Emily, and i really felt the need to scream to the world how INCREDIBLE she is. I always struggle with my pups coat because she has SO.MUCH.HAIR. But i finally decided to give up doing it myself and try doing this professionally again, and I'm so glad i did. Emily was incredibly professional, kind, and caring towards my wishes and my pup’s best interests. I am so grateful to her and just wanted the world to know. Thank you, Emily! (Btw i literally never leave reviews, but this was an absolute must!)
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July 2024 by Dan Robbins
What a great pet store... and Mike t the manager is the absolute best for customer service!
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July 2024 by Mitch Medeiros
Great place for your pets supplies.
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July 2024 by zee
My puppy starts itching as soon as we left. Unprofessional,unfriendly .save your money ,time, and pet by going to different places.
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July 2024 by Wilda Soe
15 ponies
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July 2024 by Natalie Fuller
Their prices are high. Online is cheaper
But the staff is very nice, caring and helpful .
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July 2024 by Jenny Alcantara
I could give them a zero, My 6lb Yorkie has never bit anyone or had a behavior issue at any pet store, and never ever been aggressive, but Johnston store refused to groom her because according to one of their groomers my dog intended to bite her, that happened a year ago, I keep taking her anyway with no incident, but after numerous time taking my dog for a grooming now they canceled my appointment “because of my dog aggressive behavior” “really” I will never be returning to any PetSmart again.
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June 2024 by Joe L
They advertised curbside pickup. It said pull up open your trunk we'll do the rest. An employee rolled out 2, 42 lb containers of cat litter and announced that she can't lift. I'm 75 and disabled, I managed to load the litter without killing myself but will never come back.
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June 2024 by Rose Child
Awesome employees got me exactly everything from when I walked in the door. Fast thorough and knowledgeable Awesome first impression as a customer especially location. Definitely will be returning
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June 2024 by Ashley M
First time grooming at Petsmart. Laurie was great! Will come back for future grooming.
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May 2024 by Mark C
Very expensive
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May 2024 by Melissa Fanion
My puppy (15 months),a golden doodle, had a very good experience getting groomed on April 4th. Everyone was so pleasant. They seemed to really care about Charlie. He got a wonderful cut. I'll go again.
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April 2024 by Janice W.
Took my puppy in for anal gland extraction. Everyone was wonderful and absolutely loved my girl. I will be going back for grooming!
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April 2024 by Spencer Gradley
They got it all. Get the dog treat traps and Kong cheese.
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April 2024 by Dawn Bowen
I always go ahead and get Amber groomed, and they do a great job!