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November 2023 by linda amaral
I had to replace a tire on my 4WD car. ERIC ordered me the matching tire for a great price, and had it the next day. The installation was completed in less than a 1/2 hour! Excellent service and prices at Johnston Town Fair Tire!!! I would highly recommend them!!!
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November 2023 by TRACY GAULIN
Went to Town Fair Tire on Hartford Avenue, Johnston RI...Aaron was the Salesman who assisted with my car needs. He was friendly, efficient and answered my questions. He was not pushy in trying to upgrade me like some salesmen are! I would Recommend!!
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October 2023 by Chapin 502 Gabriel
First time made my appointment for town fair tire they did a Great job on my car 4 wheel balance and alignment. The price es very affordable my appointment was 3:30 took two and half hours. Only thing i would say is improve less time waiting
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October 2023 by Joe Monti
On our way traveling from NH to FL we had an issue with one tire. Aaron and the team in Johnston, RI were very professional, courteous, and set up an appointment for us at another facility that had the tire we needed. Great job.
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October 2023 by Mary Medeiros
Just had new tires put on my car. Dealt with Aaron. He was so helpful and professional and gave my husband and I such a a great deal. We will definitely be coming back and will recommend to our friends and family. Thank you so much Aaron.
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September 2023 by Laurie Riester
Professional, job well done! Marcus was very helpful! Honest, because little did he know, I had received 2 other opinions and he was right on the money! The price for 2 new tires and an alignment was comparable to other quotes I received, but it makes a difference who you deal with and the confidence they give you to be the one to choose and get the job done. Thank you Marcus!! (This was the Johnston,RI property)
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September 2023 by Miguel Vargas
Got four new tires. I did the quote and scheduled it online, And i also called to confirm the appointment. I went in, Aaron helped me out the entire time. Really good costumer service. It took the time they estimated. And i liked the price for everything i got. I’m glad i came over to this shop. Thank you Aaron
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September 2023 by Michelle Arrighi
I came into the Johnston location recently to have my tires rotated, and two repaired. Marcus was the the associate that helped me. He was excellent. Very attentive to my needs and helped me to have an overall great experience. I will return again and highly recommend.
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September 2023 by Paula Charette
I have had tire service at the Johnston, RI location multiple times and they are professional, courteous, and have met the promised time for every one I scheduled. Love the after hours drop box, convenient to drop off before work or the night before.
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September 2023 by Emily Aubin
If you need amazing customer service and real answers, go see Aaron at Town Fair Tire in Johnston. I purchased my car earlier this year and it came with low profile tires. After 5 months of nothing but tire issues, I decided I wanted to change to regular tires. However, I wasn't sure if this was possible. I tried researching it myself, but I didn’t want to purchase the wrong sizes. I called many tire places and even the dealership, but they were either rude, never gave me a straight answer, hung up on me, or just told me it wasn’t possible. I was frustrated and called Town Fair Tire in Johnston. Aaron picked up and was super polite and helpful the entire phone call. We set up an appointment to look at rims and he was, again, very helpful with that. He priced things out for me so I always knew what I was getting myself into, and he didn’t play those stupid salesman tricks like most places do, especially on women. He got me an appointment asap and put my new tires and rims on timely. Everything went smoothly. I was extremely satisfied with the services I received.If the big bosses at Town Fair Tire are reading this, your employee Aaron in Johnston NEEDS a raise and some well deserved time off. He clearly works hard, gives his attention to his customers, and is always pleasant. Thank you, Aaron!
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September 2023 by Brandon Desrochers
I went in late on a Friday afternoon with an estimate from a few days prior hoping to have a new set of tires put on my SUV before the store closed. I spoke with Marcus who assured me that my car could be serviced right away if I wanted to wait for a little while or leave my car overnight and pick it up first thing in the morning. I opted for the second option. My SUV was ready when the store opened at 8AM. Wonderful experience with Marcus and the rest of the store staff. Would recommend to anyone who asks.
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September 2023 by Tracey Alexia
I had a great experience at Town Fair Tire. When I walked in I was addressed with a smile and efficient service by Aaron. He was very helpful in helping me resolve my tire issues and did it with patience and ease. I would highly recommend Town Fair Tire. Aaron is a true asset to the company!
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August 2023 by Dana Joan
I had a very good experience at the Johnston store. When I called to make an appointment, I was able to get in the same day. The employee I worked with was Marcus. From making the appointment on the phone with him, to the completion of the work. Marcus was very pleasant, knowledgeable and efficient to what was wrong with my vehicle and to what needed to be done to fix it, which was a front end alignment. It was done super fast. It only took 1/2 hour from the time I walked in to walking out. Vehicle rides so much better now and it was under $100 to get the vehicle fixed. I also asked Marcus if I needed new tires at the moment. He was honest and not pushy to sell me any tires right on the spot. He gave me his honest opinion that I didn’t need them right now, but should get only the front 2 replaced before winter. I will definitely go back to this location before Winter and get all 4 tires replaced for piece of mind that they are all new to handle the inclement winter weather. This is what you call excellent customer service where customers will want to keep going back. Thank you Marcus!
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August 2023 by Joan Frazier
This state-of-the art tire facility proved to be A-1 on every level. Marcus up front was professional, courteous and cordial. He answered our questions with a smile and sincerity which can be rare in a fast-paced environment! Marcus directed us to a waiting room, where there is clean comfortable seating, refreshments and snacks. As we thumbed through reading materials or on our phones, 2 monitors above showed our last name, as well as the status of service, including what was being worked on at that moment and estimated time of completion.Best experience we’ve ever had at a tire facility and 5 stars and thumbs up for Marcus, an extraordinary young man. Thank you!
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August 2023 by Christopher Carlone
Aaron and Jimmy did a great job of helping me get the right tires on my vehicle. They were super patient, listened attentively to my needs as a customer, and went the extra mile to provide outstanding customer service. Been going to Johnston Town Fair for nearly ten years. Highly recommend them for anything tire related.