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July 2023 by Ann R
Long story short I had visible signs of a highly contagious problem and was told it was in my head twice: went to minute clinic and got diagnosed in 5 minutes . Thanks for the infestation and hassle !! Dragging it out over a month when it was an EASY fix for a very obvious problem . I will not be back here for anything urgent. My house is now infested and my cats are too .
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July 2023 by Jessa Goldstein
Nope! I made an appt to see an NP @ the health center back in March. Like many ppl, I have been w/o a PCP due to the shortage incurred during the pandemic. In my calendar it said, "Lachapelle, 4 pm." I received no call from this office since making the appt. I just called to confirm my appt, and the associate I spoke with then informed me my appt had been canceled. I informed her they need to tighten up there practice, and to have a good day. She replied, "you as well." No apology. Unacceptable.(Can't give no stars so I had to give the one.)
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June 2023 by Billy DeLuca
You don't see a Doctor, there is only Physician assistants. The reception area is faulty in regards to P.A. orders for making appointments with other people, for care
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May 2023 by Christine B
Super nice people. They are doing the best they can to help the community.
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April 2023 by Gloria S
Again I had to leave another review Tri town has great administrative assistants spoke with a lady over the phone by the name Isis she was very sweet and very nice over phone treated me the way I like to be treated. I like how I was treated by this lady I’ve been a pt here over a decade already and I love my clinic.
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February 2023 by Gloria Santiago
Yanira is the best. God bless that lady love how she treats me and my family over the phone.She is a very professional lady very respectful I hope she never leaves this place.
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December 2022 by Laura Gagnon
Awful. They screwed up my prior authorization and when they finally resolved that after numerous phone calls, they haven’t sent the prescription. I’ve called CVS who says they don’t have it, meanwhile tri county says it’s all set. This should have been resolved in August… it’s November! The amount of times I’ve called this place for nothing to be resolved is absolutely insane. Showed up for a physical to be told my doctor was “telehealth only today”. So far all they’ve done is bill me for a “meet and greet” while absolutely dropping the ball on my preauthorization and medication. Disgusting that this is “health care”. The worst part is I still have to call them again on Monday to try to get their mistake resolved. I’m so tired of doing this without any result or accountability on their side besides “oh this was from a long time ago”. I’ve asked for access to my medical records twice due to this and they still haven’t sent the paperwork. Avoid this place at all costs.
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December 2022 by Sheshai La Fountaine
The 5 stars for this review are specifically for a medical secretary by the name of Yamira. My 5 daughters who are now all adults went to Tri town all through their adolescent years. They all had Dr. Poiselli until they were 18. When they turned 18 he could no longer be their doctor because he is a pediatrician and I remember two of my girls actually crying because they had to get a new doctor. We all love Dr.Poiselli. He’s the absolute best. Now a days I only have contact with Tri town when one of my adult daughters asks me to call for them while they are working or at school. The medical secretary named Yamira truly is one of a kind. I’ve spoke with many people throughout the years and Yamira is a woman you will never forget once you have dealings with her. She has a way of making your voice heard. She is thorough, kind, and efficient. Some people are just polite when dealing with patients over the phone and then there are those truly special people who really care about the patients. Yamira cares and there is proof by the way she never leaves a matter unfinished. She is a valuable treasure. Thank you Yamira!
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October 2022 by Josh Vincent
Excellent place. Make my life a lot easier having all my Drs in one place.
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September 2022 by Wolfus_YT (Wolfus)
The doctors there have and continued to maintain my medications and understand I'm not a statistic I'm a human being who's had a traumatic experience or 5 and needs help. They listen no other doctors would or wanted to....
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September 2022 by V. Reagan Williams
I only use the dental clinic here so that is all I can comment on but my experience has always been very good. Parking is another story.
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September 2022 by Shaun Oneill
So today September 20th I had a medical doctors appointment for 1230 I arrived at 1225 and was told to check in on my phone but if it takes me until 1245 to finish my check in i would have to reschedule so I finished my phone check in at around 1237 I didn’t realize when I finished checking in on my phone I was supposed to go back to the window so at 1239 I was asked if I finished and indeed I finished at 1237 so I sat and waited till 1pm and was told I had to reschedule because I didn’t finish my check in on time even though I was told if I didn’t finish by 1245 I would have to reschedule so I basically wasted a whole day for nothing I would highly recommend seeking medical attention elsewhere other than this place hence the word check in on my phone so why would I have to check in a second time at the window
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August 2022 by Jolene Ventre
Everytime I call them they never pick up I wait on hold for 20 minutes I literally drive down there I’m 4 minutes away and go inside and nobody is there Every time or on the phone why not hire people who like to pick up the phones? I should not have to drive down there to schedule an appointment it’s ridiculous. They called me to schedule a check up for my son and gave us a dental appointment at there Johnston office instead what is going on? I need to find another doctor for my child
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June 2022 by Eamon Oneill
Absolutely love this place! Dr Jorgensen is the most amazing dentist I've ever had!! If she would have been my dentist my whole life my mouth would be in such better shape! Thank you doc
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June 2022 by Captain Ida
It is all well and good to honor someone….who does their job. I thought this agency was to help the elderly so here goes: how do you leave a 92 yr old without proper running water…..over a yr, not paying bills because they ran out of checks, and due to COVID and homebound, have no idea how to navigate the bank system when banks closed. How do you leave someone with no running washer to wash clothes….how do you say they have dementia when you HAVE NOT SPOKEN TO THEM TO FIND OUT WHAT IS WRONG! Boggles my mind as a retired nurse how this agency employs ppl who never interact with ppl they are assigned to! Or do a home check to talk to the elderly…..then they WOULD see the conditions for which they were called upon! And let us not mention the meds causing mental issues in doses not allowed or meds not allowed for the elderly…..all this would have been caught upon ONE SINGLE HOME VISIT!