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August 2023 by Thomas D.
This has to be the worst post office- Sign says it opens at 8am- Well at 8:15 its still close- You would think someone being a employee would say something to the nearly 10 people in line waiting. Tried calling this post office and get hung up on- I left and went to another post office- I have had probelms with this location in the past things don't change
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July 2023 by Sam The Sham
I had one item and this elderly lady had three shopping bags full of small items. I even held the door open for her. She practically pushed me. I was ahead of her and she just went in front of me. A. The clerk should have said something about it to her . B. Only one clerk works on a Saturday? Never using this UPS site again
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March 2023 by Denise Powers
Excellent delivery
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October 2020 by Dino I.
Monte is the best . Very friendly and efficient. Always willing to help and always pleasant.
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August 2019 by Brittany K.
One of my packages was delivered to the wrong parcel box(our complex has a cluster box for packages. I let the post office know online and later Got a call at work stating the package was found and put in my box. When I opened the P.O. Box there was my package with a little note stating what box it was in and that they were sorry. I really appreciate the leg work -- I bought a lot of sweaters on sale for fall and would have been bummed if this package was lost.
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June 2019 by Michael L.
Johnston is a strong contender for the worst Post Office in Rhode Island. There's a phone number but don't even try to call it as apparently the employees are unaware of the existence of said phone number. Expect any type of transaction to take at least 3X longer than you predict because there is never enough people manning the desk to deal with the traffic. If you're fortunate enough to live in Johnston and have to wait for the mail, expect it to take at least a day or two longer to get to you than you think. I'll end my review with this; if I have to call a post office in Scituate to try to get a hold of this station, maybe the organization should start thinking about cleaning house...but they probably won't.
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June 2018 by Kathy O.
The most nasty rude people work at this post office completely unprofessional and on organized worst post office in Rhode Island!!!
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April 2018 by Susan C.
Worst post ever. The lady with the dark hair is as rude as you can get. She is rude to customers and to the people she works with. She doesn't belong working with the public. And your are lucky if there are 2 people working at a time. Lines are ridiculous.
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January 2018 by Hidania Ubaldo
I mean you just put it in the box and hope they pick it up
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December 2015 by Libby H.
I lost my tracking number for my mom's retirement gift. All I knew was she hadn't received the package and it was 2 days late. Her retirement is tomorrow!! I went in to the post office in the morning and spoke to Jamie and Anne. Both were super kind and helpful. It was beginning to get busy so I had to leave, but came back at my lunch break to check one last time. Jamie had done a ton of research and found my package! I made its way to Georgia and was waiting for my mom to pick it up. I know that they're both really busy, but they took the time to help me out. Be nice to these two! They are real gems and went the extra mileto help me out. I will NEVER lose my tracking number again!
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October 2015 by Jasmin G.
I have a love/hate relationship for this location. Anyone who has been to any post office I'm pretty sure feels this way towards each location. But this location right here is ALWAYS crowded and always has a line out the door, okay so why am I rating it 4 stars? I love the people who work here. They're great. Even with a long line they manage to accommodate and help each customer and smile. There's an older man at this location he's my favorite he's wry friendly and is always trying to give advice since I do ship very much. It's always smiles here. The only downfall is no matter what time it is this place is packed, but I never really wait in line too long it moves pretty fast. They also have a self service kiosk at this location as well to make things a little bit easier. This place is also very clean which I enjoy very much. This has to be my favorite USPS location, they do need more workers though.
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October 2014 by Jon C.
I haven't been in too many post offices but this one is small.woonsocket post office is double the size with at least 3 people working the counter and a city half the size...the Johnston location your lucky to have 2 people working the counter so it might take awhile in line. Normally staff is friendly but the last time I was there there was 1 older lady working the counter and she was very upset that it was 5pm and people were still coming in.she kept snapping at the people saying the post office is closed and shaking her head.if it bothered her that much they should have somebody locking the doors and turning people away instead of snapping at them and not concentrating on the customer in front of her. Maybe she was having a bad day who knows.
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May 2014 by Allison R.
Really, I hate going into Johnston. Just walking into the place the clientele made me want to tear my hair out. An old man was screaming about his mail not being held, someone else was upset about the price of stamps. I was assuming this would be another bad post office experience. I filled out my certified mail slip and the gentleman behind the counter was speedy in explaining what it meant and when it would get there. Everyone left the post office with angry situations diffused and in 5 minutes or less. THe also have a kiosk of mailers and packages that are decorated as to not have to wrap items, a self service kiosk (that does sell postage, btw), and a large roomy area to do this all in.
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March 2014 by Dra B.
This place is terrible. The workers at the desk take 10-15 min to help one customer buy stamps even though at least 8 people were waiting in line for help. Also, the woman basically told the customer she was high from her medication. My mail delivery person plays hide a box with my packages. They have put boxes under my drain spout while it was raining, thus the box was ruined from water.