Amica Mutual Insurance Company
Insurance,
Auto Insurance,
Home Insurance,
Life InsuranceHours:
10 Amica Center Blvd, Lincoln RI 02865 Hours
About Amica Mutual Insurance Company
Amica Mutual Insurance Company is a highly regarded insurance provider that has earned the trust and loyalty of its policyholders. With a long history of providing exceptional customer service, Amica has consistently responded promptly to claims, often within 2 days, and has followed up throughout the entire process to ensure timely payments. Customers have expressed their satisfaction with Amica's ownership structure, as it is owned by the policyholders themselves. This unique arrangement has translated to lower rates and the distribution of dividends at the end of each year, although the latter is not guaranteed. When it comes to handling claims, Amica has been praised for its efficiency and fairness. Customers have reported that their auto and home claims have been paid quickly without any problems or arguments. Amica's online presence and mobile app have also been lauded for their intuitive design and seamless functionality. Customers have found the company's digital tools to be user-friendly and bug-free. While the majority of reviews have been overwhelmingly positive, there have been a few instances where customers have encountered issues with customer service representatives. In one case, a customer felt the representative was not helpful and was even rude, despite the customer's long-standing loyalty to the company. Overall, Amica Mutual Insurance Company is widely regarded as an exceptional insurance provider, offering competitive rates, outstanding customer service, and a commitment to its policyholders that is unmatched in the industry.
Most Recent Reviews
August 2025
First impression was good with agent returning my call promptly.
Then i didn't hear back for a few days. I called again & Talked with Karen. She was terrific! Thank you Karen for excellent service 🤗
August 2023
Best insurance company. Would never change. Always there when you need them and they don't cancel you if you do.
March 2023
Excellent customer service I will recommend to everybody to get an insurance with America
More Comments(119)
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