AT&T Store in Lincoln offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract and no credit check, as well as popular unlimited data plans that come with nationwide AT&T 5G service at no extra cost. Customers praise the exceptional service and knowledgeable staff at the Lincoln store. Mario, in particular, is described as a true asset to the company – he is knowledgeable, kind, and patient, going above and beyond to resolve customer issues. Customers have appreciated his assistance in transferring phone lines, fixing technical problems, and explaining the various plan options. The store also received positive feedback for its professionalism, with one customer noting the "very professional and patient" manager who was unable to resolve their issue, but then the Lincoln Mall location staff were able to fix the problem. Another customer highlighted the quick and easy transfer process when switching providers. Overall, the AT&T Store in Lincoln is praised for its excellent customer service, knowledgeable staff, and wide range of products and services to meet customers' needs.
I came into the store tonight in full panic mode after accidently canceling my phone line online. I have been an AT&T customer for over 15 years. Mario sat with me for over an hour and went above and beyond to help me! He is knowledgeable, kind, and a true asset to the company!
December 2023
Nick is phenomenal, so pleasant, most helpful. Give that man a raise and promotion!
September 2023
The service was great. It is fast and easy to get set up with a new phone. Friendly atmosphere.
