AT&T Store in Lincoln offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract and no credit check, as well as popular unlimited data plans that come with nationwide AT&T 5G service at no extra cost. Customers praise the exceptional service and knowledgeable staff at the Lincoln store. Mario, in particular, is described as a true asset to the company – he is knowledgeable, kind, and patient, going above and beyond to resolve customer issues. Customers have appreciated his assistance in transferring phone lines, fixing technical problems, and explaining the various plan options. The store also received positive feedback for its professionalism, with one customer noting the "very professional and patient" manager who was unable to resolve their issue, but then the Lincoln Mall location staff were able to fix the problem. Another customer highlighted the quick and easy transfer process when switching providers. Overall, the AT&T Store in Lincoln is praised for its excellent customer service, knowledgeable staff, and wide range of products and services to meet customers' needs.
I went in with my grandma who lost all the data on her phone. Somehow the staff was able to retrieve it from her phone. The staff was patient, knowledgeable, and went above and beyond for her. We really appreciated their help.
May 2026
Great experience every time I come in! The staff is friendly, helpful, and knowledgeable. They took the time to answer my questions and made the whole process quick and easy. Highly recommend this store if you’re looking for great customer service and honest help with your phone needs!
March 2026
Janelle and Dennis are a great duo! Excellent customer service skills and a very welcoming/reassuring vibe! Thank you guys for the help!
