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November 2023 by Christine Visbaras
Absolutely amazing, highly recommend! They literally went above and beyond. The service team is passionate about working on cars and their expertise is superior. Honest, dependable, reasonable, knowledgeable, trustworthy, friendly and fast! Great service! They were upfront about the issues my car had and honest about pricing. They were able to squeeze me into their busy schedule and got my car back on the road fast and even under price from what I was originally quoted. I highly recommend them, you won't want to bring your car anywhere else! Thank you Balise team, appreciate the outstanding service.
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November 2023 by Christine V.
Absolutely amazing, highly recommend! They literally went above and beyond. The service team is passionate about working on cars and their expertise is superior. Honest, dependable, reasonable, knowledgeable, trustworthy, friendly and fast! Great service! They were upfront about the issues my car had and honest about pricing. They were able to squeeze me into their busy schedule and got my car back on the road fast and even under price from what I was originally quoted. I highly recommend them, you won't want to bring your car anywhere else! Thank you Balise team, appreciate the outstanding service.
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November 2023 by Christopher Wall
We had a great experience at Balise. Worked with Amine for our CR-V. He listened well and answered all our questions. Everyone was patient, thorough, and kind. Would definitely recommend this dealership.
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October 2023 by Brian Johnson
Was searching for a new Civic. Found Balise had two that I might be interested in. I did my due diligence and looked on other dealer sites for the same package, and called all of them for a price (nobody wants to put what they are charging online anymore.)Every other dealer in the Metrowest area of Massachusetts was added between $2500-$3500 in dealer mark ups over MSRP. Balise was not.We went down and met with Rico, who was very helpful. I made it clear if they didn't play games, I would buy the car. When we test drove it I took a photo of the sticker price, and the "dealer add ons". The only one listed was the locking lug nuts for $100, no big deal.When they came out with the sales agreement there was another $1000 added for "paint protection". I asked if it was already on the car, and was told no, they do it before they deliver it. I told them I didn't want it. This did cause some delay as they tried to tell me that it was part of the price. Thankfully I did not have to explain Massachusetts CRM 3.13.1 which clearly states the cost of the product must be affixed to the item (the paint thing was not on there). We eventually settled that, and were able to purchase the vehicle at MSRP (plus the locking lug thing), without any further problems. Which in today's market is actually pretty good. The days of going to a show room and seeing the MSRP and thinking that is the starting point, and you will get down from there are likely gone for a while. Especially when it comes to vehicles which are in demand.Overall we were happy. No car buying experience is ever without some degree of anxiety, but this was minimal, and I would recommend buyers to Balise in North Attleboro. Just make sure you are an informed consumer, call around, ask about mark ups and add ons. It will save you from driving all over the place only to be disappointed.My only general gripe is more industry related. "Documentation Fees". Hundreds of dollars to sit with the finance person for 10 minutes while you sign everything on an iPad. These have become outrageous over the years, and the worst part is they are taxable. So you get hit with the fee, and in Mass add 6.25% for the tax on that too. The fee made a little more sense when the dealer had to send a runner to the Registry, or your insurance company to get plates and documentation, but now most dealers can do all the RMV stuff themselves, and have plates on hand to put on the car. Insurance stamps just get emailed. I realize it is super easy profit, but it has gotten way out of hand everywhere. This isn't a dig on Balise, because all dealers do it, I just wish that the number actually reflected some actual degree of work that was done, and not just charged so high because everyone else does.Go see Rico. Know what you want, be informed, and enjoy your new ride.
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October 2023 by cindy squire
Kevin and Ms McDonald were a dynamic team. Kevin was kind, courteous and knowledgeable regarding the vehicle. Ms. McDonald was well organized. She guided us through the warranties and made the process of financing, a vehicle, painless and quick.This is my third vehicle we have bought from the dealership and I will definitely be back.The Squires
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October 2023 by Evan Chandra
Emily was great and easy to work with. I was able to drive the 2023 CRV Sport Hybrid right away. She was personable and everything was done professionally. They gave great value for my car and I couldn’t be happier.
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October 2023 by Aliyah Craig
Amine was the best! Very helpful and made the process for me very easy. He is also a personable stand up guy. Very easy to talk too and even after I got my car he made sure everything was working well.
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September 2023 by Lisa Costa
I recently purchased a new 2023 Honda Accord from Balise Honda. My salesman was Amine Abad. The car I wanted wasn’t on the lot, so Amine located the car I wanted and kept me updated every two days on the ETA of the vehicle to the North Attleboro area. Once the car was in, he called me and I came down to test drive it. We loved it! In addition, Amine was instrumental in helping us with an issue we had previously with the service for our car we traded in. I recommend Balise Honda for your next purchase and I highly recommend Amine Abad as your salesperson!!!!! He was truly the best!!
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September 2023 by Anne Fleming
Excellent experience! Amine Abad was very knowledgeable about the specific vehicle I was interested in. He was also very personable and easy to work with. Pricing was fair, given the reduced inventory available in the market. No high pressure sales tactics. Overall process smooth and seamless. Would recommend!
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August 2023 by Rachael Gillmor
I recently bought a new CRV at Balise and had a great experience. I worked with Amine who was very straightforward and quick to answer any questions. I didn’t feel the pressure you can often feel while car shopping. I would highly recommend Balise and Amine.
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August 2023 by Dan Goldstein
My wife and I bought a used Jeep from Balise Honda of North Attleboro. The experience was positive, and I would buy from them again.My brother recommended the sales manager, Mike, stating that he was a good guy. Mike came out and spoke with me and it was not just a quick 'Nice to meet you' conversation, we chatted for about ten minutes.Our salesman was Amine. He answered all of our questions and had great, timely follow-up. He did not give us a hard time, and there were no games where he went back and forth with the sales manager behind the scenes. Even after we had accepted delivery, he followed up a couple of times to make sure we were still happy and had no issues with the Jeep.We worked with Anastasiya in finance. She heard our concerns about pricing and worked hard to get us the best finance rate and term, on top of going through all of our potential extended warranty options. I have been to other dealerships where they have tried to steer the conversation away from the actual loan details, but she was upfront of the interest rates and offered advice. She was very accommodating and made sure we ended up with combination plates instead of commercial.When we picked up the Jeep the general manager came out; apparently, he had been driving the Jeep for a brief period before we purchased it. He chatted us up about the truck, what he did and did not like about it, and wished us well.About three weeks later we noticed that our third brake light was not working. We dropped it off when our license plates came in and the dealership replaced the entire third brake led assembly and inspected the truck. It was stress free and they communicated all updates to me via text messages, I even responded with questions and got timely answers.I liked the calm atmosphere in the dealership. I have been to other dealerships where they are aggressive, loud, and have angry customers waiting in the service area. The people you deal with can make our break your experience, but this dealership seems to have hired the right people to offer the level of service they strive to offer.
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August 2023 by William Wightman
I recently purchased a 2023 Honda Pilot Elite, and I couldn't be more thrilled with the whole process. Working with Amine Abad and the rest of Balise Honda was an absolute pleasure. From the moment we stepped into the dealership, he went above and beyond to ensure that our car-buying journey was seamless and enjoyable.Amine's expertise and knowledge of the 2023 Honda Pilot Elite were exceptional. He patiently walked us through every feature of the car, leaving no question unanswered. His attention to detail and genuine enthusiasm for the vehicle made us feel confident in our purchase.I can't recommend Amine Abad, Balise Honda, and the 2023 Honda Pilot Elite enough. If you're in the market for a new car, don't hesitate to reach out to Amine. He will make your experience delightful and ensure you drive away with a smile. Thank you, Amine and everyone else who assisted at Balise for your outstanding service and for making our car buying experience truly enjoyable!
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July 2023 by Julie Storer
I had a wonderful experience at Balise Honda from the day I went to look at a car, to the day I was approved and bought it. Amine was courteous and respectful of my situation and followed through every detail of the process. He made my experience as easy as possible and even came in on his day off to make sure everything went smoothly. Thank you Amine and Balise Honda! I love my new car!
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July 2023 by Agbo Portia Mavis Aku
My experience at Balise was great. Tony was my sales person and it was a long wait time because of limited supply. Tony was very patient with me during the wait with my frequent phone calls and questions. He called me immediately my car arrived and helped with everything including insurance. He helped me with selecting the insurance company and negotiated the policy quotes on my behalf. Tony is good at what he does and very patient. Thanks Tony.
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June 2023 by Samantha Valles
Nichole Waldron was great to deal with. She has really gone out of her way to make this experience as seamless as possible. She was the sole reason I made it to the dealership to even buy my new 2023 CRV EX. She texted me pictures and was able to help me put a deposit on it so it didn’t sell by the time I got there. Sales person Amine was awesome as soon as we got there. He really took care of us. He made trading in my car and getting my new one a breeze. He has followed up with me already and I really appreciate his attention to detail. You can tell he really loves his job and cares about his customers. He showed me all of the features my car has and explained them all to me in detail. They are both phenomenal at their job and I couldn’t recommend them enough.
